Cecile Frost Email & Phone Number

Lehigh Acres, FL, US

28100 Bonita Grande Dr., Bonita Springs, FL 34135

12820 Kenwood Lane Ste 1, Ft Myers, 33907

5.20 Florida License

Realtor and Certified Probate Real Estate Specialist

Cape Coral, FL

Listing agent, Buyers agent

Primary customer contact from contract to closing empowered to resolve all customer concerns. Liaison across functions and disciplines, including construction, sales, and land development Analyzed surveys and instituted programs to ensure high levels of customer satisfaction..

Resolved post closing customer concerns working in conjunction with team members, project managers, Division President, construction, architecture, subcontractors and others. Pursued and employed in depth knowledge of home building construction. Hired, trained, managed and motivated Customer Service Representatives and Field Technicians to provide the.

Liaison between buyer, title, lender, and internal teams. Resolved all concerns or obstacles to closing. Analyzed and approved contracts working with Project Managers, Finance, Sales, and Design Studio to provide closing documents to title companies; approved HUD’s.

Interfaced with customer and technician using a comprehensive knowledge of the automotive industry. Analyzed the customer’s needs, created work orders, monitored progress of work and conveyed information in laymen’s terms to create a Five Star experience. Recommended and sold maintenance services and warranty contracts.

Estimated repair costs, managed production schedule, marketed and sold services to dealerships and other shops, interviewed, hired, and trained personnel, created and placed advertising, customer care, bookkeeping, payroll, tax preparation. Peak year - $1 million annually.