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@closereach.ca
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3 phones found area 416 and 539
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LinkedIn matched
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Cecile Hurley is listed as Vice President Customer Success at CloseReach Ltd, a with 13 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at closereach.ca, phone signal with area code 416, 539, and a matched LinkedIn profile for Cecile Hurley.
Cecile Hurley previously worked as Director Customer Care at Closereach Ltd and DTO-CBP Advisory Board Member at Cbp Software. Cecile Hurley studied at Leadership Academy, Ivey Business School, Western University.
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AeroLeads found 1 current-domain work email signal for Cecile Hurley. Compare company email patterns before reaching out.
I am a leader who is passionate about customer success. I have extensive experience in growing client relationships and a proven ability to respond to a variety of demands and achieve objectives by mobilizing resources, using initiative, and exercising sound judgment. I am proud to have built a successful career by having a belief in the power of good process, relationship building and having trust in your team.Key skills:- Self-organized, motivated and detail oriented- Comfortable working at all levels within an organization- Experienced in working with technical, pre-sales, sales and management roles- Ability to tailor solutions by listening to and understanding client needs- Skilled in designing and improving customer delivery and retention processes- Well versed in modern collaboration, productivity, marketing and sales tools- Strong communication, writing and proofreading skills- Experience with trade shows, webinars, email blasts and related marketing activities
Listed skills include Service Management, Change Management, Team Leadership, Coaching, and 21 others.
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A career timeline built from the work history available for this profile.
Ottawa, Ontario, Canada
CloseReach is a Canadian company specializing in Business & Enterprise Architecture and IT Service Management. We provide unique solutions for organizational strategy, change, and performance challenges faced by both business and IT organizations in the private and public sectors across Canada.
Ottawa, Ontario, Canada
- Offer expertise and insights to help shape the company's strategic direction.- Identify potential opportunities for growth, innovation, and expansion.- Share subject matter expertise in the area of customer relationship management.
Ottawa, Canada Area
Advocate and trusted advisor for enterprise clients, focused on on-boarding, maintaining and nurturing relationships and ensuring clients have the tools needed to be successful and achieve their goals.
Mississauga, Ontario
- Leader of a team of 25+ associates, including 3 managers, across several locations that provided 24-7 support on multiple technology and application platforms- Successfully spearheaded replacement of IT Service Management tool. The project included development of requirements (CTQ’s), issuing RFP, vendor selection, process design and implementation, as well as development and delivery of training to 300 IS associates.
- Led co-source service desk vendor selection project which resulted in cost savings from offsetting future headcount increases and improved response time to the business for support calls.- Developed foundational processes to ensure departmental compliance with CEO/CFO legislation (95% compliance rate)
- Key team member on project to sunset legacy infrastructure operations resulting in reduced service failures and FTE savings. - Led service desk merger project involved process development and optimization and departmental reorganization.
Other employees you can reach at closereach.ca. View company contacts for 13 employees →
Devlin Lemoine
Colleague at Closereach LtdOttawa, Ontario, Canada
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Emma Sprawson
Colleague at Closereach LtdPlymouth, England, United Kingdom
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Ryan Macnabb
Colleague at Closereach LtdOttawa, Ontario, Canada
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John Hartin
Colleague at Closereach LtdOttawa, Ontario, Canada
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Aram Esmaeili
Colleague at Closereach LtdCanada
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Dragos R.
Colleague at Closereach LtdOttawa, Ontario, Canada
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Tazook B.
Colleague at Closereach LtdOrleans, Ontario, Canada
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Anthony Bianco
Colleague at Closereach LtdOttawa, Ontario, Canada
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Tamara Saikaly
Colleague at Closereach LtdOttawa, Ontario, Canada
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Jansen Balmaceda
Colleague at Closereach LtdOttawa, Ontario, Canada
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Direct Personal Leadership Advanced Coaching Situational Leadership Six Sigma Project Leadership
Purchasing Negotiation
ITIL Foundations v3
Lean IT Foundation
Business Process Management 101
Quick answers generated from the profile data available on this page.
Cecile Hurley works for CloseReach Ltd.
Cecile Hurley is listed as Vice President Customer Success at CloseReach Ltd.
AeroLeads has found 1 work email signal at @closereach.ca for Cecile Hurley at CloseReach Ltd.
AeroLeads has found 3 phone signal(s) with area code 416, 539 for Cecile Hurley at CloseReach Ltd.
Cecile Hurley is based in Ottawa, Ontario, Canada while working with CloseReach Ltd.
Cecile Hurley has worked for Closereach Ltd, Cbp Software, Navvia, Maple Leaf Foods, Inc., and Maple Leaf Foods Inc.
Cecile Hurley's colleagues at CloseReach Ltd include Devlin Lemoine, Emma Sprawson, Ryan Macnabb, John Hartin, and Aram Esmaeili.
You can use AeroLeads to view verified contact signals for Cecile Hurley at CloseReach Ltd, including work email, phone, and LinkedIn data when available.
Cecile Hurley studied at Leadership Academy, Ivey Business School, Western University.
Cecile Hurley is listed with skills including Service Management, Change Management, Team Leadership, Coaching, Team Building, It Service Management, Itil, and Vendor Management.
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