Field Operations Supervisor
United States
HERRC, H+H Asylum/migrant project)• Manage facilities with 1,500+ guests, ensuring quality and effective service delivery• Supervise all clinical staff while managing urgent care and triage operations• Conduct daily inventory counts and managed data anomalies in sales force• Identify legal services, social work, case work, and reconnect guests with family members• Train and supervise 10 newly hired supervisors and 100 newly hired administrators• Report site and stakeholder updates to upper management• Delegate information and rules from upper management to staff• Manage scheduling and staffing to meet requirements within a timely fashion• Conducted administrative QA/QI and performance management tasks• Perform data entry and maintain updated regulations from upper management and stakeholders• Conduct wellness checks and provide progression plans for guests who received disciplinary infractions• Manage staffing for medical needs and arrange medical treatment