Specialized in product knowledge to assist customers in tax softwareUtilized Slack, Amazon Connect, Docebo & Salesforce dailyInvoiced hours in Vyne platform and scheduled own hoursAlways compliant with customer security and metrics as required from client

Independent contractor who managed own scheduleUtilize Shipt app properly to claim customer orders, pick and deliver orders with efficiency fromcorresponding grocery stores

SME for line of business Produced updated training manual for department and executed training successfully Maintain a direct relationship with 3rd Party vendor management team to preserve company values Traveler for company to provide onsite OJT support for continuous training as well as remote support once training is completed Manage service levels using CMS Supervisor software Advanced experience in utilizing Microsoft Word, Excel & WebEx software Assisted accounting department with AP & AR duties Conducted payroll for team using WorkdayInterviewed possible prospectsTrained all new hires into department

Provided excellent customer service Processed new loans with accurate information Handled customer accounting and collections using Excel programming Balanced store safe and handled substantial amounts of moneyProvided OJT for new employees Conducted in-store audits required for state regulations