I supported delivery of technical services mainly in planning, design and implementation of data center infrastructure for public sector and enterprise accounts. I had a good understanding of customer business goals in order to perform analysis of the architecture design. I facilitated workshops with customers to gather technical information required to prepare a high level design and low level design leading to a successful implementation or migration. I also built simulated networks in test… Show more I supported delivery of technical services mainly in planning, design and implementation of data center infrastructure for public sector and enterprise accounts. I had a good understanding of customer business goals in order to perform analysis of the architecture design. I facilitated workshops with customers to gather technical information required to prepare a high level design and low level design leading to a successful implementation or migration. I also built simulated networks in test labs to resolve complex problems and compatibility issues. As a tech-leader, I coordinated engineers with different technologies expertise to provide deliverables on assigned engagements and accomplish customer expected results on time, achieving the highest customer satisfaction rate. I also supported services presales activities with customers. Show less

Center of Excellence: I collaborated among the Center of Excellence in Herndon and the Center of Innovation in Mexico supporting solutions demonstrations (healthcare, physical security, education), lab configuration and applications virtualization. Global and local industry ecosystem partners technical analysis to explore how to complement existing solutions. I worked together with account teams to build solution bill of materials, including professional services positioning and customer facing… Show more Center of Excellence: I collaborated among the Center of Excellence in Herndon and the Center of Innovation in Mexico supporting solutions demonstrations (healthcare, physical security, education), lab configuration and applications virtualization. Global and local industry ecosystem partners technical analysis to explore how to complement existing solutions. I worked together with account teams to build solution bill of materials, including professional services positioning and customer facing presentations.Technology Solutions Network: I was part of the Mobility team supporting pre-sales technical services on security and wireless technologies. Global collaboration was part of my daily activities to share and generate collective knowledge useful for the sales organization. I provided high quality, timely responses to sales questions and research requests. Show less

As a member of the Cisco Sales Associates Program I improved and developed sales skills, business acumen and technical knowledge about Cisco’s networking architectures, solutions, products and competitors.

Temas Selectos de Ingeniería en Telecomunicaciones: Redes de datos de última generación

My pre-sales activities included workshops with customers in order to develop a network design according to their present and future needs integrating new services and applications. I provided technical proposals of LAN/WAN, wireless LAN and data center to enterprise and public sector accounts.

I analyzed interoperability of network equipment from different vendors to implement IPv6 in the university network backbone, (redUNAM, one of the largest networks for academic purposes in Latin America).