- Lead and direct the Singapore HR team, ensuring efficient operations.- Offers expert guidance to business units, aiding in problem-solving to achieve organisational goals.- Maintain a keen understanding of operational dynamics, providing proactive feedback to Department Heads.- Collaborated with Department Heads on staff retention initiatives- Managed various special projects including enhancement of HRIS systems.

- Lead the annual performance appraisal exercise, provide relevant input to the HODs on their people progression and development needs.- Coach and guide new Managers on HR process, employee handbook, grievance and disciplinary handling.- Worked with the operations department and managed more than 3000 part-timers for Covid related projects.- Collaborate with Talent Acquisition team to assess candidate profiles for high turnover roles.- Develop pricing strategies for projects… Show more - Lead the annual performance appraisal exercise, provide relevant input to the HODs on their people progression and development needs.- Coach and guide new Managers on HR process, employee handbook, grievance and disciplinary handling.- Worked with the operations department and managed more than 3000 part-timers for Covid related projects.- Collaborate with Talent Acquisition team to assess candidate profiles for high turnover roles.- Develop pricing strategies for projects, tailor pay schemes for flexible workforce, design retention incentives, oversee promotion processes, and evaluate benefits for relevance. Show less

- Ensured timely, complete, and accurate payroll processing for all 8 entities, while formulating and implementing internal control procedures and policies in compliance with MOM regulations on foreign hires.- Led the transformation of manual processes by automating employee self-service workflows, including confirmation letters, employment certification letters, and exit clearance letters.- Monitored the HR Service Desk mailbox to ensure responses were within prescribed turnaround… Show more - Ensured timely, complete, and accurate payroll processing for all 8 entities, while formulating and implementing internal control procedures and policies in compliance with MOM regulations on foreign hires.- Led the transformation of manual processes by automating employee self-service workflows, including confirmation letters, employment certification letters, and exit clearance letters.- Monitored the HR Service Desk mailbox to ensure responses were within prescribed turnaround times.- Conducted regular meetings with Transversal entities to address various HR needs, including learning opportunities, recruitment, employee mobility, and compensation/promotion reviews.- Supported annual budget planning exercises and participated in HRIS system enhancements.- Provided benefits administration support to the Total Rewards team and assisted assignees in the global mobility program. Show less

- Participated in annual salary benchmarking and industry surveys, offering recommendations to ensure adherence to AXA pay philosophies during salary reviews and new hire salary proposals.- Managed annual salary review and promotion cycles, providing advice to Excom on team promotion proposals and overseeing Long Term Incentive Plans for high-potential employees.- Oversaw the annual employee share plan, conducting communication sessions to increase participation rates.- Collaborated… Show more - Participated in annual salary benchmarking and industry surveys, offering recommendations to ensure adherence to AXA pay philosophies during salary reviews and new hire salary proposals.- Managed annual salary review and promotion cycles, providing advice to Excom on team promotion proposals and overseeing Long Term Incentive Plans for high-potential employees.- Oversaw the annual employee share plan, conducting communication sessions to increase participation rates.- Collaborated closely with the HR team and stakeholders in annual strategic planning discussions, particularly regarding headcount and HR staffing costs control.- Worked closely with the Global Mobility team on mobility initiatives across the region, managing costing and recharging processes as needed.- Conducted regular reviews of employee benefits and ensured compliance with regulatory acts, including MOM requirements for foreign hires.- Ensured timely, complete, and accurate processing of payroll, collaborating closely with the finance team on reporting and cross-charging activities.- Formulated and implemented internal control procedures and policies for payroll function to support employment compliance with MOM regulations on foreign hires.- Managed annual internal and external audits to ensure efficiency and timely submission.- Ensured timely tax reporting and tax clearance for foreign employees, maintaining compliance with regulatory requirements. Show less

- Reviewed and evaluated the existing Compensation scheme regularly to ensure competitiveness in the Hi-Tech industry, participating annually in salary benchmarking and industry surveys.- Managed the annual increment and employee promotion exercise, including overseeing Total - Compensation and Variable Bonus payouts for Senior Management.- Collaborated closely with Finance department and Regional office on manpower cost planning and resource planning, ensuring alignment with… Show more - Reviewed and evaluated the existing Compensation scheme regularly to ensure competitiveness in the Hi-Tech industry, participating annually in salary benchmarking and industry surveys.- Managed the annual increment and employee promotion exercise, including overseeing Total - Compensation and Variable Bonus payouts for Senior Management.- Collaborated closely with Finance department and Regional office on manpower cost planning and resource planning, ensuring alignment with organizational goals.- Implemented a new Employee Benefits Program and conducted regular reviews of Company HR policies to ensure compliance and relevance.- Led HRIS system implementation and managed the employee database, ensuring accuracy and efficiency in HR processes.- Appointed as Department Balance Scorecard Coordinator, reviewing Annual Department Strategies and monitoring department KPIs for the HR team's performance. Show less

- Provided oversight, guidance, and coaching to the Billing and Contract Management team.- Ensured prompt setup of customer contracts in the system and timely, accurate billing, collaborating closely with the Customer Admin department on contract termination and renewal.- Liaised with customers on billing-related matters and conducted meetings as necessary.- Reviewed work processes and proposed system enhancements to improve efficiency.- Controlled updates to the Price Plan… Show more - Provided oversight, guidance, and coaching to the Billing and Contract Management team.- Ensured prompt setup of customer contracts in the system and timely, accurate billing, collaborating closely with the Customer Admin department on contract termination and renewal.- Liaised with customers on billing-related matters and conducted meetings as necessary.- Reviewed work processes and proposed system enhancements to improve efficiency.- Controlled updates to the Price Plan master file to maintain accuracy.- Managed relationships with business partners involved in outsourced jobs. Show less

During the six (6) years in Toshiba, the main responsibilities include Credit Control function, checking of Sales Orders, Delivery Orders and Invoices. Other responsibilities include updating the Accounts Receivable System and monitoring Customer’s Credit status, follow up with Sales person on bill collections.