Cecilia Tipan Email & Phone Number

New York, United States

Responsibilities:* Assist the authorization team member to meet their responsibility to quickly and accurately gain approval to identify patients benefit eligibility in relation to Applied Behavioral Analysis (ABA) services in according to given patients insurance.● Stay on top of benefits requests coming in through various methods such as email and client-specific applications.● Benefits checks should be completed within an hour.* Discharging members on the portal and sheet● Know method used to verify benefits such as insurance portals, carrier portals, general portals or calling in to carriers.● Check the process of documentation on requested insurance patients.● Follow through detailed items that need to be checked, update information in the various systems according to a specific client.● Check monthly on eligibility to ensure that the given patient is still active with the given plan and know results in various systems based on specific clients.● Update various systems based on client’s systems with accurate information authorization team received from carriers.

• Reach out and call local businesses ranging from restaurants to retail stores and manage the sales cycle from start to finish.• Gather information such as company name, address, number of locations, website, and phone numbers.• Cultivating customer relationships with clients ranging from managers, directors, owners, and CEOs and inviting them to register on the hiring platform.• Facilitate and generate sales for the company by promoting a job feature and setting up a meeting for the Account Executive for a possible meeting for job sponsorship.

• Receive Inbound and Outbound calls and pre-qualify leads.• Check if leads have Medicare Parts A & B and inform them how to receive extra benefits and save money.• Warm transfer the leads to the Licensed Agents that can discuss benefits to them.

Fort Lauderdale, Florida, United States

• Call leads to identify their interest in taking the PCR and Antibody test.• Process their request.• Call the provider's office to let them sign the requisition forms.• Assis patients until they get tested and receive their results.• Call the provider's office to let them register on our free platform so they can get direct appointments with new and existing patients.

• Call the provider's office to request an appointment for the Medical Sales Representatives to sell and promote the company's medication.

• Take appointment requests on Fresh Sales and check the provider's name and address.• Call the provider's office and check if the provider is available and if the address is correct.• Request for an appointment based on the patient's preferences.• Update all the necessary fields on Fresh Sales and document the call.

• Qualify leads from marketing campaigns as sales opportunities.• Contact potential prospects through cold calls and emails.• Present our company to potential prospects.• Identify prospects' needs and suggest appropriate products/services.• Proactively seek new business opportunities in the market.• Set up meetings or calls between (prospective) customers and Account Executives.

Lipa, Calabarzon, Philippines

• Assist members with information in regard to their plan’s benefits, co-pays, co-insurance, deductibles, and pre-certification on procedures.• Make outbound calls to members to schedule them for a preventive screening with their primary care physician and inform them about diagnostic and preventive co-pays.• Call the provider's office to obtain pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing and procedures.• Coordinate with the provider's office if prior authorization is denied and submit an appeal.• Call pharmacies to assist members with a medication refill.