Cecilia Chow Email & Phone Number

Etobicoke, Ontario, Canada

Toronto, Canada Area

Yogurt and Sour Cream plant. Do microbiological testing on raw ingredients and finished products. Ensure yogurt is free of physical, chemical and microbiological hazards. Ensure production workers are following good manufacturer practices. Do environmental tests, shelf life studies, sensory evaluations, viscosity, and brix testing. Using SAP system to release, hold and block finished product. Participate in plant trials. Preparation of various medias and peptone solution. Calibrate pH meter, autoclave media/peptone, trend proteins in milk and cream, and do internal audits of the plant. Wrote SOP for FoodScan Instrument and Soleris Instrument for plant. Sensory coordinator for the plant evaluating pillar products.

Toronto, Canada Area

Manage people schedule and maintaining the lab. Deal with change controls, HACCP implementation, internal audits and CFIA and FSSC auditors. Prepare weekly quality reports, consumer complaints and monthly quality training.

Toronto, Canada Area

Deal with customer complaints and write up responses to complaints. Generating monthly reports for all Parmalat manufacturing plants. Work with sales, marketing and R&D to reply back to consumers in a timely manner. Issue Letter of Guarantees. Look over returned product and determine the cause or ask manufacturing plants to respond back. Use Astute program to generate data for monthly reports and look into consumer complaints.

Calgary, Canada Area

Fluid milk and ice cream testing. Do start up checks, environmental testing, and microbiological testing of raw and finished products. Do sensory evaluation and shelf-life testing of fluid milk. Weight checks and interacting with production workers.