Senior Manager, Customer Care Americas Operations
Current
Aug 2024 - Present
AeroLeads people directory · profile
Cecília Cirelli Email & Phone Number
Lead Application Specialist
at
Cepheid
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Lead Application Specialist
Location
Belo Horizonte, Minas Gerais, Brazil
Company size
Who is Cecília Cirelli? Overview
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Quick answer
Cecília Cirelli is listed as Lead Application Specialist at Cepheid, a company with 2630 employees, based in Belo Horizonte, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Cecília Cirelli.
Cecília Cirelli previously worked as Senior Manager, Customer Care Americas Operations at Cepheid and Technical Customer Support Manager at Cepheid. Cecília Cirelli holds Executive Mba, Business Management from Fundação Getulio Vargas.
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Cepheid
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Profile bio
About Cecília Cirelli
Graduated in Biomedical Sciences and Master in Clinical and Toxicological Analysis. Is experienced in routine clinical and research laboratories. Currently, works as application specialist, having experience in automation lines in biochemistry, hematology, coagulation, urinalysis and immunology. Leads the application team at Erba Mannheim (Brazil), being responsible for customer support, training for end customers and distributors, validation of new products, equipment quality control, among other activities.
Listed skills include Medical Diagnostics, Presentation Skills, Metabolomics, Client Relations, and 41 others.
Current workplace
Cecília Cirelli's current company
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Cepheid
9 roles
Cecília Cirelli work experience
A career timeline built from the work history available for this profile.
Technical Customer Support Manager
Gestão de um time responsável por prestar suporte técnico aos clientes dos EUA; Estabelecimento de goals e métricas para o time; Monitoramento de filas de atendimento, garantindo a quantidade necessária de pessoal e a produtividade do time; Garantir que os KPIs sejam atingidos; Trabalhar diretamente com os clientes para resolver reclamações escaladas e.
May 2022 - Aug 2024
Lead Application Specialist
Management of the Erba Brasil application specialists team; Training for distributors and application specialists in hematology, coagulation, urinalysis, biochemistry and immunology; Technical-scientific support for distributors, field application specialists and users; Dealing with and resolving level 3 supports with Erba Global; Validation of new.
Jan 2021 - May 2022
Application Specialist
Instalação e treinamento de instrumentos das linhas de bioquímica, hematologia, coagulação, urinálise e imunologia; Treinamentos para distribuidores em todas as linhas de produtos; Solução de queixas técnicas sobre equipamentos e reagentes; Realização de validações; Produção de material técnico-científico.
Dec 2019 - May 2022
Scientific Advisor
-Technical and scientific support to clients;-Technical trainings regarding commercialized products;-Resolving of technical complaints with suppliers;-Registration of information on CRM softwares.
Apr 2019 - Sep 2019
Scientific Researcher
Research assistent and master degree: Laboratory of Clinical Parasitology - Faculty of Pharmacy/UFMG - Cellular culture (MDCK); - Molecular biology: extraction of nucleic acids, PCR, zimography; - Metabolomics: sample preparation, metabolite extraction, derivatization and data analysis;- Development of an animal model (Balb-c mouse) of pulmonar infection.
Aug 2014 - Aug 2018
Internship
Internship at the Clinical Laboratory of the Hospital das Clínicas - UFMG. - Department of hematology: evaluation of results, analysis of peripheral blood and bone marrow slides, interpretation and clinical correlation. - Department of biochemistry: equipment operation, quality control, maintenance and interpretation of results. - Department of immunology.
Jul 2015 - Dec 2015
Internship
Internship in the department of biochemistry at São Marcos Laboratory. - Receiving and preparing samples; - Handling of Siemens ADVIA (biochemical) and ADVIA Centaur (immunoassay) equipment; - Handling of Abbott Architecht equipment (clinical chemistry); - Quality control; - Evaluation of results and clinical correlation.
Jan 2015 - Jun 2015
Research Assistent
Laboratório De Diagnóstico Genético De Doenças Infecciosas
Research assistent in the Laboratory of Genetic Diagnosis of Infectious Diseases - Faculdade de Medicina / UFMG. - Extraction of nucleic acids; - PCR; - Electrophoresis in polyacrylamide and agarose gel.
Jan 2011 - Jul 2012
Team & coworkers
Colleagues at Cepheid
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JK
Johannes Kignell
Colleague at CepheidStockholm, Stockholm County, Sweden, Sweden
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KU
Kavya Umachandran
Colleague at CepheidMountain View, California, United States, United States
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TH
Tammy Hubbard
Colleague at CepheidSan Jose, California, United States, United States
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PL
Precious Lean Nievas
Colleague at CepheidSan Jose, California, United States, United States
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CW
Celia Wan
Colleague at CepheidKunming, Yunnan, China, China
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RS
Ram Suwan
Colleague at CepheidSan Francisco Bay Area, United States
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HN
Himani N.
Colleague at CepheidGurugram, Haryana, India, India
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DM
Darren Martinez
Colleague at CepheidLodi, California, United States, United States
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MT
Max Tholin
Colleague at CepheidStockholm, Stockholm County, Sweden, Sweden
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RV
Robert Villanueva
Colleague at CepheidSan Francisco Bay Area, United States
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Johannes Kignell
Colleague at CepheidStockholm, Stockholm County, Sweden, Sweden
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KU
Kavya Umachandran
Colleague at CepheidMountain View, California, United States, United States
View →
TH
Tammy Hubbard
Colleague at CepheidSan Jose, California, United States, United States
View →
PL
Precious Lean Nievas
Colleague at CepheidSan Jose, California, United States, United States
View →
CW
Celia Wan
Colleague at CepheidKunming, Yunnan, China, China
View →
RS
Ram Suwan
Colleague at CepheidSan Francisco Bay Area, United States
View →
HN
Himani N.
Colleague at CepheidGurugram, Haryana, India, India
View →
DM
Darren Martinez
Colleague at CepheidLodi, California, United States, United States
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MT
Max Tholin
Colleague at CepheidStockholm, Stockholm County, Sweden, Sweden
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RV
Robert Villanueva
Colleague at CepheidSan Francisco Bay Area, United States
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6 education records
Cecília Cirelli education
Executive Mba, Business Management
Credential Of Readiness (Core), Business/Commerce, General
Master’S Degree, Clinical/Medical Laboratory Science/Research And Allied Professions
Bachelor'S Degree, Biomedicine
Bachelor'S Degree, Biology
High School
Oberschule Zum Dom
FAQ
Frequently asked questions about Cecília Cirelli
Quick answers generated from the profile data available on this page.
What company does Cecília Cirelli work for?
Cecília Cirelli works for Cepheid.
What is Cecília Cirelli's role at Cepheid?
Cecília Cirelli is listed as Lead Application Specialist at Cepheid.
Where is Cecília Cirelli based?
Cecília Cirelli is based in Belo Horizonte, Minas Gerais, Brazil while working with Cepheid.
What companies has Cecília Cirelli worked for?
Cecília Cirelli has worked for Cepheid, Erba Mannheim, Jp Diagnóstica, Universidade Federal De Minas Gerais, and Hospital Das Clínicas Da Ufmg.
Who are Cecília Cirelli's colleagues at Cepheid?
Cecília Cirelli's colleagues at Cepheid include Johannes Kignell, Kavya Umachandran, Tammy Hubbard, Precious Lean Nievas, and Celia Wan.
How can I contact Cecília Cirelli?
You can use AeroLeads to view verified contact signals for Cecília Cirelli at Cepheid, including work email, phone, and LinkedIn data when available.
What schools did Cecília Cirelli attend?
Cecília Cirelli holds Executive Mba, Business Management from Fundação Getulio Vargas.
What skills is Cecília Cirelli known for?
Cecília Cirelli is listed with skills including Medical Diagnostics, Presentation Skills, Metabolomics, Client Relations, Molecular Diagnostics, Gas Chromatography, Sales, and Student Leadership.
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