Ma. Cecilia Ramirez Email & Phone Number

New York, New York, Us

A key partner and SME helping customers achieve their strategic objectives and extract maximum value from their investment in Optimizely products/platforms.

New York, New York, Us

- An Optimizely (EPiServer) Certified Developer and Subject Matter Expert (SME).- Develops courses in various formats (live sessions, webinars and masterclasses on Product Information Management (PIM), Spire CMS, B2B, B2C, CMS, Security, VM & Cloud Troubleshooting, Marketing Automation, Apps and Integrations, CMS Editing Experience, Application Insights and other Optimizely (Episerver) related products. - Serves as an SME to eLearning content production. - Leads the delivery of all Optimizely (EPiServer) CMS, Commerce, FIND & Cloud (DXP) courses from fundamentals to advanced targeting Optimizely (EPiServer) Partner/Customer developers & end-users. - Writes certification exam questions as an SME.- Conducts Optimizely (Episerver) webinars.- Delivers technical presentation/demo to partners & customers. - Delivers developer program during main events of the company. - Delivers both in-person and online/virtual classes. - Setup classes using VMWare, Amazon EC2, Azure, Zoom, Teams, GoToMeeting, Visual Studio, SQL Server and IIS. - Writes technical/developer scripts for eLearning production. - Recommends potential topics for eLearning production. - Participates in the review & QA of courseware & certification exams. - Customizes course content as needed to tailor fit clients' requirements.- Documents after class findings/feedback to set standardization across all offerings. - Quality assures course content as needed. - Participates and contributes in courseware development projects. - Supports/Mentors partners and customers with questions related to the platform. - Coordinates courses with partners and customers. - Coordinates, setup and administers certification exam to partners and customers onsite and remote. - Reports to the Head of the Global Education Services Training Engagement Team.

Chicago, Illinois, Us

- Conducts new attorney and new hire technology training orientation in all office locations (U.S., London, Munich and other global offices)- Delivers technology classes to all staff and attorneys on existing firm applications (Microsoft Office, Adobe Acrobat, Chrome River Expense Reporting, Kronos, LegalKEY and other Legal software)- Supports existing staff and attorneys with technology questions pertaining to effective use of applications and/or systems in placed- Writes technology tips for firm wide employees daily email best practices how tos- Writes lesson plans, handouts, exercises, homework following the firm's best practices and standards- Quality assures tech tips, quick reference cards, content, lesson plans written by colleague prior to firm wide deployment- Evaluates, reviews and/or tests practice files, exercises, assessments prior to deployment- Perform administrative functions such as updating students' attendance, submitting after class evaluation, filing technology service request for attorneys and other related duties- Coordinates and setup classes as assigned- Manages projects related to training and instructional design- Creates the VLookUp & related analytical topics course- Attends monthly firm wide meeting with staff and the Director of the training team

Redmond, Washington, Us

- Independent contractor specializing on Microsoft platforms (.NET, SQL Server, SharePoint, Project, Microsoft Office)- Lead technical trainer delivering data analysis, VBA, macros, pivoting, charting, advanced topics on Microsoft Excel- Lead technical trainer delivering SQL Server Business Intelligence (BI), Data Warehousing/OLAP and Database manipulation including pivoting and ETL- Develops/designs instructional materials- Consults on software applications- Conducts both instructor-led and virtual classes- Uses e-Beam and WebEx technologies for virtual classes

Lombard, Il, Us

- Main focus and mastery on C# .NET, VB .NET, SQL Server and SharePoint (all versions), Microsoft Project (all versions) and Microsoft Office Suites (all versions and software in the suite).- Leads the overall delivery and support of the development platform on .NET and related technologies.- Prepares the participants to succeed in passing the needed certification exam/s - Provides technical support and consulting to Program Directors to help clients meet their technology requirements- Provides technology related support to clients even after the class- Customizes training materials to meet client requirements- Teaches virtual and classroom classes- Creates assessment exams- Maintains relevant industry certifications- Writes courseware independently- Provides relevant recommendations to improve further the training operations e.g. assessment exams, online feedback, etc.- Train the trainers for new technologies e.g. SharePoint, Project, etc.

San Jose, California, Us

- Spearheaded the Vivisimo Search Engine program tied with WorkSite- Worked with DeskSite and FileSite system- Setup learning material standard for all programs.- Worked with e-learning modules using Captivate, Flash, Snag-It and Visual Basic- Worked with Subject Matter Experts in developing the curriculum needed by the Engineers

Pasig City, Ncr, Ph

- Managed the Identity and Management Solutions.- Prepared the Request for Proposal.- Conducted Technical Presentation to clients.

- Managed the professional short course programs of the company and its subsidiaries- Made the department profitable by offering internal and public short courses on current technologies- Developed new programs in partnership with known IT vendors: Cisco, Sun Microsystems, and Novell - Established partnership with Sylvan Prometric for certification administration- Established partnership with various providers of ESL - English as a Second Language- Refined the overall system of the department that brought it to profitability- Managed 10-20 full time & part time employees- Drafted and finalized technical training contracts for client approval and signing

Handled major classes on computers:- Relational Database and Modeling Design- E-Commerce Web Development- Visual Basic ProgrammingSat in as a panelist for Thesis presentationParticipated in curriculum improvement & development

Bachelors, Computer Science

Interwoven Worksite, Teamsite, Worksite, Records Management

Adobe Captivate, Macromedia/Adobe Captivate

Software System Development 4, Software Development

Bachelor Of Science - Bs, Computer Science

Azure Security And Compliance

Cloud Computing Security

Azure Fundamentals