Cecilia Delgado Email & Phone Number

Luxembourg, Luxembourg, Lu

Carlsbad, Ca, Us

As a Customer Success Manager my job is to ensure the needs of all parties are continually exceeded. My passion is leveraging communication, attention to detail, and action to form long lasting and mutually beneficial relationships for all. My goals are to maximize client engagement, retention, assist with onboarding, and help provide valuable feedback.I serve as an advocate for my clients helping them meet and exceed their needs at LTCTREE.I manage client accounts as well as other projects to ensure an enjoyable process for all until completion. This includes correspondences with other project leaders and clients. This requires daily task management, correspondences, and clear communication at all times.I am also responsible for screening and managing talent/contractors for completion of projects. I create and manage job postings, review resumes, screen talent, and extend offers/ negotiate pay.

Roseland, New Jersey, Us

I manage the relationships between 81 accounting firms in the Atlanta area and ADP. Serving as the main point of contact between these firms and ADP. I also work with small businesses (1 to 49 employees) to streamline their back office processes and help them become more productive in the revenue producing areas of their business. Utilizing ADP's products and services, I help my clients manage three critical areas: cash flow, people management and risk mitigation. On a daily basis I assist with demoing technology, executing campaigns, and onboarding all while exceeding KPIs. I am knowledgeable on :Payroll Processing, HR Outsourcing, 401(k)/Retirement Services, Professional Employer Organization (PEO), Time and Labor Management, Tax and Compliance Management, Benefits Administration, Screening and Selection Services, Workers Compensation

Roseland, New Jersey, Us

As a sales apprentice, I gained further experience in cold calling on prospective clients as well as existing client relationships. I proposed additional products and solutions to current clients to round out their suite of services through ADP. My field experience allowed me to understand every step of the sales process. I learned how to input data into Salesforce.com and utilize the CRM system when calling on current clients.

Atlanta, Georgia, Us

As the community marketing representative my job is to expand brand awareness through cross marketing efforts. I am responsible for building and maintaining relationships with potential marketing partners in the bridal industry. My goal is to grow lasting relationships with other vendors in order to offer optimal value to our customer base. Together we help create the ultimate client experience. My tasks include serving as the face of the brand, communicating with other brands, and coordinating events.

Atlanta, Georgia, Us

As a marketing intern I worked closely with the marketing director to execute marketing strategies.My duties included social media management, copywriting, blog creation, and assisting with large scale events.

Atlanta, Georgia, Us

As a management Intern I worked closely with the management team to observe successful management processes. Here I learned how to measure storewide KPIs and apply new measures to improve team processes.