Cecilia D'Silva, Pmp® Email & Phone Number

Bengaluru, Ka, In

SpringboardPro is your dedicated strategic partner, committed to aligning your organization's project portfolio with its overarching strategic objectives to ensure that the projects, programs, and initiatives are selected, prioritized, and managed effectively to maximize value and support long-term goals. We propel your success by transforming project management from strategy to execution, driving efficiency, innovation, and continuous improvement. Our approach delivers exceptional results, fosters sustainable development, and embraces eco-friendly practices.

Bengaluru, Karnataka, In

• Drive strategic projects to accomplish business goals in collaboration with CXOs and Department Heads.• Oversee large and complex, cross-functional enterprise projects from inception to finish• Promote Project Management methods and standards, application of control mechanism that supports improved project/organizational performance.• Introduce systems and controls through Business Process Re-engineering for automation of processes• Manage internal/external stakeholder engagement, cross-functional collaboration and ensure cross-functional implementation of agreed solutions• Own the Change Control Board to introduce and sustain the Change Control Management System• Custodian of Policies and Procedures; ensure periodic revision to ensure they are relevant and up-to-dateKey Achievements:• Transformed Kinara from an ‘In-Sight Project Office’ to a ‘Center of Expertise’• Won ‘PMO Leader of the Year Award 2022’ awarded by PMO Global Alliance• Steered Kinara to reach ‘Top 3 Finalists’ for ‘PMO of the Year Award 2021’• Aligned project management with business strategy which shifts gears based on the market demands• Introduced PM methodologies, Tools/Techniques to improve on-time project delivery and process efficiency.• Conceptualized, designed and implemented a robust Change Control Management System • Implemented a cloud-based Project Management software to optimize the performance of projects• Driven Business Process Re-engineering through Process Diagnosis, Redesign of Processes/Workflows, and automation of re-engineered processes in collaboration with Internal Audit Dept.• Promoted cross-functional collaboration at every stage of Project Lifecycle for achieving strategic goals.• Rolled out a robust Policy Management System that governs the end-to-end process of implementation of Corporate Policies and Process Manuals.• Delivered 1000+ projects under different categories – New Products, Product Enhancements, Certification and Automation.

Austin, Texas, Us

Key Responsibilities:• Delivering enterprise applications for the Global Consulting community.• Plan, direct and lead large/complex projects with a focus on ensuring that the right product is delivered on time, to budget and to the required quality standard.• Collaborate with key stakeholders to ensure that the business needs are clearly understood and deliverables are met in a timely manner.• Ongoing problem resolution and support monitoring Achievements:• Driven 30+ key projects implementing global solutions for Oracle Consulting business• Oracle Cloud – Enterprise Resource Planning (ERP) - Project Financial Management o Migration from On Premise to Cloud o Simplified, modernised, streamlined and cloud-delivered ERP System o Solution with built-in industry standards and best practices o Fully integrated project and financial information leading to single source of truth• Ongoing Product Enhancements o Products with multi features o Functional Enhancements o Maintenance at later stages of Product Life Cycle

London, Gb

Key Responsibilities:• Led Operations for different verticals across USA and UK regions • Commercial Banking: Spearheading operations of HSBC Merchant Services, a joint venture of HSBC Bank Plc and Global Payments Inc to build the bank's point-of-sale card payments business. The services include providing end-to-end card payment solutions to UK merchants across 135,000 stores and outlets. • Retail Banking: Operations include providing a comprehensive range of financial products and services to customers in HSBC USA & UK. Achievements:• Migrated 40+ processes and handled 15 re-migrations for split-site contingencies. BAU achieved ahead of plan.• Driven 45+ projects and benefits achieved through Cost Saving initiatives to the tune of USD 1.5M. • Overall Operating Efficiency achieved 140%-150% • Ongoing reduction in Operational losses - 85% reduction in 2010; 40% in 2011 • Rolled out new Sales Model (conceptualization, training and implementation). Sales achieved - 150% • Conceived and rolled out a sustainable ‘Super Agent Model’ • Retention of top talent maintained at 100%

• Led operations for Junction96 Digital Services, a new organisation formed to setup a chain of Internet Parlours across India.• Key responsibilities included setup of Internet Parlours, recruitment of staff, arranging infrastructure/facilities, devising policies and procedures, operational management, franchise management, promotion of products etc.Achievements: • Set up 50 Internet Parlors (50 nos.) in and around Bangalore. • A robust operational structure was put in place.

Bonn, De

Key responsibilities handled include Fund Flow Management, Finalisation of Accounts, Budgets, Audits, Payroll, Renovation/Maintenance, Lease Agreements (New/Renewal), Supply Chain Management, Third Party Management. Key Achievements:• Alignment of Department goals with organizational goals• Redefined roles and responsibilities to achieve goals• Defined SOPs and streamlined to improve Productivity and TAT • Won the Best Accountant Award and Best Accounting Division Award in 1995-96 for completing the Finalisation of Accounts in record time. This achievement set a precedent in the organisation.

Education record

Project Management Professional

Education record

Project Management Professional

Education record