Cecilia D'Silva, Pmp® Email and Phone Number
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As a strategic partner, I offer over two decades of comprehensive experience in enterprise program and project management, business transformation, service delivery, and large-scale operations, with a demonstrated history of successfully attaining organizational strategic objectives. I excel in enhancing organizations' project management capabilities, governance, and execution efficiency. Navigating complex challenges and delivering customized project management solutions, I focus on the end-to-end management of projects to align with strategic goals.As a certified Independent Board Director and Project Management Professional (PMP), my leadership embodies inspiration, challenge acceptance, high-impact results, and exceptional thought leadership. My unique combination of certifications and expertise equips me to drive immediate results, spearhead high-profile initiatives, and foster strategic partnerships that propel organizational growth. Grounded in collaborative leadership and a commitment to excellence, my approach focuses on enhancing organizational performance through cross-functional partnerships.My expertise lies in Strategic and Automation Consulting, including PMO establishment, Strategic Portfolio Management, Governance Frameworks, Business Process Re-engineering, Robotic Process Automation, and Change Control Management. Weaving together strategic insight and leadership, I am an advocate for embracing cloud technology to modernize IT infrastructure and innovate through large-scale, cloud-based IT and SaaS projects. During my tenure at Kinara Capital as Senior Vice President, Head of Transformations - PMO, I collaborated with C-level executives and department heads to drive strategic projects, promote PMI standards, and implement change control systems. As a Transformational PMO Leader, my dedication to business process re-engineering for automation, managing stakeholder engagement, and implementing change control systems exemplifies my role as both a guardian and a force of change. These experiences underscore my proficiency in third-party management, customer relationship management (CRM), and my profound impact on the organizations I serve.Honoured with the "PMO Leader of the Year Award 2022" by PMO Global Alliance (India Hub) for exemplary leadership of PMOs in India, I navigate intricate global programs and enterprise projects by promoting an action-oriented vision for the Project Management Office (PMO). Let us embark on a transformative journey together, leveraging our collective strengths to reach unprecedented heights!
Springboardpro
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FounderSpringboardpro Jan 2024 - PresentSpringboardPro is your dedicated strategic partner, committed to aligning your organization's project portfolio with its overarching strategic objectives to ensure that the projects, programs, and initiatives are selected, prioritized, and managed effectively to maximize value and support long-term goals. We propel your success by transforming project management from strategy to execution, driving efficiency, innovation, and continuous improvement. Our approach delivers exceptional results, fosters sustainable development, and embraces eco-friendly practices.
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Senior Vice President, Head Transformations - PmoKinara Capital Aug 2019 - May 2023Bengaluru, Karnataka, In• Drive strategic projects to accomplish business goals in collaboration with CXOs and Department Heads.• Oversee large and complex, cross-functional enterprise projects from inception to finish• Promote Project Management methods and standards, application of control mechanism that supports improved project/organizational performance.• Introduce systems and controls through Business Process Re-engineering for automation of processes• Manage internal/external stakeholder engagement, cross-functional collaboration and ensure cross-functional implementation of agreed solutions• Own the Change Control Board to introduce and sustain the Change Control Management System• Custodian of Policies and Procedures; ensure periodic revision to ensure they are relevant and up-to-dateKey Achievements:• Transformed Kinara from an ‘In-Sight Project Office’ to a ‘Center of Expertise’• Won ‘PMO Leader of the Year Award 2022’ awarded by PMO Global Alliance• Steered Kinara to reach ‘Top 3 Finalists’ for ‘PMO of the Year Award 2021’• Aligned project management with business strategy which shifts gears based on the market demands• Introduced PM methodologies, Tools/Techniques to improve on-time project delivery and process efficiency.• Conceptualized, designed and implemented a robust Change Control Management System • Implemented a cloud-based Project Management software to optimize the performance of projects• Driven Business Process Re-engineering through Process Diagnosis, Redesign of Processes/Workflows, and automation of re-engineered processes in collaboration with Internal Audit Dept.• Promoted cross-functional collaboration at every stage of Project Lifecycle for achieving strategic goals.• Rolled out a robust Policy Management System that governs the end-to-end process of implementation of Corporate Policies and Process Manuals.• Delivered 1000+ projects under different categories – New Products, Product Enhancements, Certification and Automation. -
Global Projects Delivery Lead (Custom Apps), Oracle Applications LabOracle India Private Limited Sep 2012 - Apr 2018Austin, Texas, UsKey Responsibilities:• Delivering enterprise applications for the Global Consulting community.• Plan, direct and lead large/complex projects with a focus on ensuring that the right product is delivered on time, to budget and to the required quality standard.• Collaborate with key stakeholders to ensure that the business needs are clearly understood and deliverables are met in a timely manner.• Ongoing problem resolution and support monitoring Achievements:• Driven 30+ key projects implementing global solutions for Oracle Consulting business• Oracle Cloud – Enterprise Resource Planning (ERP) - Project Financial Management o Migration from On Premise to Cloud o Simplified, modernised, streamlined and cloud-delivered ERP System o Solution with built-in industry standards and best practices o Fully integrated project and financial information leading to single source of truth• Ongoing Product Enhancements o Products with multi features o Functional Enhancements o Maintenance at later stages of Product Life Cycle -
Asst Vice President - OperationsHsbc Technology & Services Apr 2002 - Feb 2012London, GbKey Responsibilities:• Led Operations for different verticals across USA and UK regions • Commercial Banking: Spearheading operations of HSBC Merchant Services, a joint venture of HSBC Bank Plc and Global Payments Inc to build the bank's point-of-sale card payments business. The services include providing end-to-end card payment solutions to UK merchants across 135,000 stores and outlets. • Retail Banking: Operations include providing a comprehensive range of financial products and services to customers in HSBC USA & UK. Achievements:• Migrated 40+ processes and handled 15 re-migrations for split-site contingencies. BAU achieved ahead of plan.• Driven 45+ projects and benefits achieved through Cost Saving initiatives to the tune of USD 1.5M. • Overall Operating Efficiency achieved 140%-150% • Ongoing reduction in Operational losses - 85% reduction in 2010; 40% in 2011 • Rolled out new Sales Model (conceptualization, training and implementation). Sales achieved - 150% • Conceived and rolled out a sustainable ‘Super Agent Model’ • Retention of top talent maintained at 100% -
Manager - Operations/Customer ServiceJunction96 Digital Services Pvt Ltd Apr 2000 - Apr 2002• Led operations for Junction96 Digital Services, a new organisation formed to setup a chain of Internet Parlours across India.• Key responsibilities included setup of Internet Parlours, recruitment of staff, arranging infrastructure/facilities, devising policies and procedures, operational management, franchise management, promotion of products etc.Achievements: • Set up 50 Internet Parlors (50 nos.) in and around Bangalore. • A robust operational structure was put in place.
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Manager – Accounts & Admin (Karnataka)Dhl Worldwide Express Apr 1993 - Apr 2000Bonn, DeKey responsibilities handled include Fund Flow Management, Finalisation of Accounts, Budgets, Audits, Payroll, Renovation/Maintenance, Lease Agreements (New/Renewal), Supply Chain Management, Third Party Management. Key Achievements:• Alignment of Department goals with organizational goals• Redefined roles and responsibilities to achieve goals• Defined SOPs and streamlined to improve Productivity and TAT • Won the Best Accountant Award and Best Accounting Division Award in 1995-96 for completing the Finalisation of Accounts in record time. This achievement set a precedent in the organisation.
Cecilia D'Silva, Pmp® Skills
Cecilia D'Silva, Pmp® Education Details
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Indian Institute Of Corporate Affairs -
Project Management InstituteProject Management Professional
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Indian Institute Of Corporate Affairs
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Project Management InstituteProject Management Professional
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University Of Mysore
Frequently Asked Questions about Cecilia D'Silva, Pmp®
What company does Cecilia D'Silva, Pmp® work for?
Cecilia D'Silva, Pmp® works for Springboardpro
What is Cecilia D'Silva, Pmp®'s role at the current company?
Cecilia D'Silva, Pmp®'s current role is Founder | Strategic PMO Leader | Winner of India PMO Leader Award | Cert PMP| Cert Ind Director | Entrepreneur.
What is Cecilia D'Silva, Pmp®'s email address?
Cecilia D'Silva, Pmp®'s email address is re****@****ail.com
What schools did Cecilia D'Silva, Pmp® attend?
Cecilia D'Silva, Pmp® attended Indian Institute Of Corporate Affairs, Project Management Institute, Indian Institute Of Corporate Affairs, Project Management Institute, University Of Mysore.
What are some of Cecilia D'Silva, Pmp®'s interests?
Cecilia D'Silva, Pmp® has interest in Social Services, Children, Civil Rights And Social Action, Environment, Environment Based Initiatives, Music, Disaster And Humanitarian Relief, Singing, Human Rights, Animal Welfare.
What skills is Cecilia D'Silva, Pmp® known for?
Cecilia D'Silva, Pmp® has skills like Process Improvement, Management, Team Management, Performance Management, Leadership, Operations Management, Vendor Management, Risk Management, Service Delivery, Customer Service, Project Management, Business Analysis.
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