Cecilia Javier

Cecilia Javier Email and Phone Number

Client Experience Coordinator @ AVENUE ROAD
toronto, ontario, canada
Cecilia Javier's Location
Miami Beach, Florida, United States, United States
About Cecilia Javier

Experienced customer service representative. Strong administrative skills. Passionate about finding solutions to the day-to-day operation, always seeking better procedures. Proven ability to manage a team. Display a high sense of commitment to the team and to the organization.

Cecilia Javier's Current Company Details
AVENUE ROAD

Avenue Road

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Client Experience Coordinator
toronto, ontario, canada
Website:
avenue-road.com
Employees:
59
Cecilia Javier Work Experience Details
  • Avenue Road
    Client Experience Coordinator
    Avenue Road Jul 2022 - Present
    Miami Beach, Florida, United States
    Manage and oversee the inventory of all current, incoming, and outgoing merchandise, keeping accurate records of changes and adjusting accordingly. Generate leads, negotiate terms, and coordinate logistics for showhouse event rentals. Provide general property management services.
  • Wyndham Hotels & Resorts
    Front Desk Supervisor
    Wyndham Hotels & Resorts Jun 2022 - Jul 2022
    Miami-Dade County, Florida, United States
  • Wyndham Hotels & Resorts
    Front Desk Representative
    Wyndham Hotels & Resorts Jun 2021 - Jun 2022
    Miami-Dade County, Florida, United States
    ▪️Helped improve the pass-down communication system▪️Assisted in coaching and the development of customer service skills for new staff▪️Supported handling guest's claims▪️Collaborated in reviewing the Night Audit Pack▪️Front Desk operations in general
  • Creative Punta Cana
    Event Concierge
    Creative Punta Cana Jun 2019 - Jun 2020
    Punta Cana
    www.creativepuntacana.com ▪️Assisted in the preparation of Planning and Sales Meetings▪️Created Proposals for Future Events▪️Helped with Catalog design▪️Created presentations for clients▪️Overseed operations
  • Wow! Events
    Internship
    Wow! Events Jan 2019 - May 2019
    16152 Beach Blvd Ste 231 Huntington Beach Ca 92647-3889
    RESPONSIBILITIES:▪️New Venue research and qualification▪️Assist in Preparation of Planning and Sales Meetings▪️Create Proposals for Future Events▪️New Vendor Research ▪️Create Floor Plans using Social Tables▪️Miscellaneous Research
  • Disneyland Resort
    Food And Beverage Attendant
    Disneyland Resort Oct 2018 - May 2019
    1313 Disneyland Dr, Anaheim, Ca 92802, Usa
    Disneyland Park
  • Private Casa
    Head Of Operations
    Private Casa Apr 2016 - Apr 2017
    Punta Cana, The Dominican Republic
    ▪️Led the recruitment of experienced personnel for the operation of the company▪️Provided orientation and training to new staff members▪️Developed and updated customer reports and forms▪️Guided clients with the coordination of their vacation agenda▪️Conducted maintenance inspection of the villas
  • Grupo Puntacana
    Administrative Assistant
    Grupo Puntacana Mar 2014 - Mar 2016
    Punta Cana, The Dominican Republic
    ▪️Designed weekly newsletter to send to homeowners ▪️As a senior employee, helped in the training and supervision of new staff▪️Assisted in the development of strategies to make efficient the response time to the clients
  • Grupo Puntacana
    Concierge
    Grupo Puntacana Apr 2012 - Mar 2014
    Punta Cana, The Dominican Republic
    ▪️Vacation Home Rentals and Property Management ▪️Helped to coordinate the stay of small golf players groups
  • Golden Bear Lodge Hotel & Spa
    Lead And Owners Concierge
    Golden Bear Lodge Hotel & Spa Jun 2011 - Apr 2012
    Cap Cana, The Dominican Republic
    ▪️Coordinated room assignment for the stay of the guests▪️Handled guest complaints and special inquiries▪️Conducted rooms quality control inspections▪️Summarized statistical surveys guest's report using Excel
  • Casa De Campo Resort & Villas
    Villa Rental Coordinator
    Casa De Campo Resort & Villas Mar 2008 - Jun 2011
    La Romana, The Dominican Republic
    ▪️Inspect and coordinate maintenance operations for the villas in the Rental Pool▪️Search for new homes for the Rental Program▪️Manage Accounts for clients
  • Casa De Campo Resort & Villas
    Concierge
    Casa De Campo Resort & Villas Nov 2006 - Jun 2008
    La Romana, The Dominican Republic
    ▪️Owners Guests registration▪️Coordinate tours and other activities within the resort for clients ▪️Customer Service ▪️Account management for homeowners

Cecilia Javier Skills

Event Planning Customer Service Spanish Office Administration Hospitality Industry Event Management Proposal Writing Creative Writing Vacation Homes Front Office Back Office Operations Recruiting Golf Hotel Management Wedding Planning Newsletters Strategic Planning Business Planning Travel Management Planning Customer Retention Report Writing Microsoft Excel Microsoft Office Teamwork Organization Skills Supervisory Skills Customer Engagement Public Speaking English Customer Focused Service Vacation Rental Concierge Services Administrative Organization Villas Sap Crm Self Learning Multi Cultural Team Management

Cecilia Javier Education Details

Frequently Asked Questions about Cecilia Javier

What company does Cecilia Javier work for?

Cecilia Javier works for Avenue Road

What is Cecilia Javier's role at the current company?

Cecilia Javier's current role is Client Experience Coordinator.

What schools did Cecilia Javier attend?

Cecilia Javier attended Orange Coast College, Universidad Central Del Este - Uce, Universidad Del Caribe, Dominican Republic.

What skills is Cecilia Javier known for?

Cecilia Javier has skills like Event Planning, Customer Service, Spanish, Office Administration, Hospitality Industry, Event Management, Proposal Writing, Creative Writing, Vacation Homes, Front Office, Back Office Operations, Recruiting.

Who are Cecilia Javier's colleagues?

Cecilia Javier's colleagues are Sara Wetmore, Patricia De Muyt, Nathan Gray, Ilan Peisajovich, Daniel Valewink, Sandra Bitelli, Whitney King.

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