Cecilia Knaggs Email & Phone Number

-Track and Analyze Carbon Footprints: Calculated greenhouse gas emissions across organizational activities, ensuring accurate reporting and compliance with environmental standards.-Develop Carbon Reduction Strategies: Collaborate with sustainability teams to identify opportunities for emission reductions and implement strategies to minimize environmental.

- Demonstrated platform functionality- Supported customer alignment with carbon accounting and sustainability reportingframeworks- Supported the customer journey end-to-end with data management strategies

• Managed technical articles related to complex carbon accounting calculations, routinely updating and enhancing content.
• Lead the process documentation for all current systems as well as new hire training and learning modules.
• Collaborated with cross-functional teams, such as product development and marketing, to address customer feedback and regulatory changes and implement revisions.
• Supported multiple teams (Marketing, Design, Customer Success) with industry and platform… Show more
• Supported multiple teams (Marketing, Design, Customer Success) with industry and platform knowledge, providing customers with the information needed to be successful.
• Deep understanding of carbon accounting, product carbon footprints, emissions tracking, Greenhouse Gas Protocol, and sustainability best practices. Show less

Tempe, Arizona, United States

Tempe, Arizona, United States

• Coordinated end-to-end recruitment processes, including job postings, interview scheduling (panel), and candidate onboarding.
• Utilized applicant tracking systems (ATS) to manage candidate databases and ensure timely communication with applicants.
• Maintained a positive candidate experience throughout the recruitment process, providing timely updates and feedback.

Tempe, AZ

-Managed advising appointments and meeting schedules virtual and in-office usingOutlook, Zoom, and Google Drive-Managed the bookings of advising appointments for the sustainability student services team,including: confirmations and reminders-Answered questions pertaining to the team via phone and email-Used Salesforce to coordinate and manage relationships.

Phoenix, Arizona, United States

-Lead daily operations of management at a CVS storefront.-Assisted in-store operations such as customer service, leadership, policyimplementation, inventory management, employee staffing, training and development,sales building and merchandising, and financial management.-Created a pilot program that boosted CarePass signups by 5x in a week.

Paris, Île-de-France, France

• Worked through concept ideation, design and final prototype production for plastic packaging alternatives under a one-week deadline.
• Worked closely with cross functional teams, fostering open communication, and ensuring that design objectives align with business goals.
• Leveraged biomimicry thinking to assess systems at large through the products entire lifecycle.
• Presented final prototypes to the packaging team, demonstrating cost reduction, efficiency increase, and added… Show more
• Presented final prototypes to the packaging team, demonstrating cost reduction, efficiency increase, and added sustainability benefits of new designs. Show less

Master'S Degree, Sustainable Solutions

Bachelor'S Degree, Sustainability