Cecilia Lakeberg Email & Phone Number

Cincinnati, OH, US

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

• Facilitated training classes to enhance employees' skills and knowledge.
• Collaborated with local nonprofits to setup volunteer opportunities for the company.
• Conserved confidentiality in handling HR documentation and employee concerns.
• Formalized organization of the office, including paperwork and maintaining personnel files.
• Oversaw the onboarding process, assisting associates complete the new hire paperwork.
• Listened to employee inquiries and concerns, aided in providing timely and effective resolutions.

Clifton, Ohio

• Managed the daily opening and closing of the restaurant.
• Yielded accurate inventory levels.
• Educated employees on company policies, food preparation techniques, and customer service skills.
• Supervised cash handling operations, delivering accuracy in transactions and a balanced cash drawer.
• Enforced health and safety standards, contributing to a clean work environment.

Rookwood, Ohio, United States

• Took customer orders accurately and monitored their needs
• Built rapport with customers, creating a positive atmosphere
• Handled incoming reservation requests and effectively communicated table availability
• Trained employees on company policies and customer service skills

West Chester, Ohio, United States

• Trained new managers and employees on efficient kitchen and service processes
• Outperformed all Raising Cane’s Ohio restaurants for fastest drive-thru times
• Earned bird specialist position for showing leadership skills in the kitchen
• Earned certified trainer position for knowing extensive knowledge of all parts of the restaurant