Cecilia Masera Email & Phone Number

North Andover, MA

Raytheon Six Sigma Specialist QualificationCertificate of Achievement

Andover, Massachusetts, United States

Andover, Massachusetts, United States

Support the Business Areas and Manufacturing needs as the primary interface between the programs/work centers and the Integrated Supply Chain Procurement Team with a main goal of driving the accomplishment of delivery to achieve the Business Sales and Kit Availability Goals.

Andover, MA

Supplier Interface Lead

Westford, MA USA

• Reduced material shortages through identifying and expediting critical items during weekly calls while engaging commodity managers to conduct analyses for improvement opportunities.
• Partnered with Engineering to pinpoint alternative parts during shortages permitting orders to be filled by production shop without interruption.
• Delivered weekly reports to business units supplying details of progress as well as forecasting product builds and order fulfillment expectations.. Completed some of the Lean Six Sigma classes

Westford, MA

• Performed all procurement functions, such as completing purchase orders for raw materials, as buyer and planner supporting product builds.
• Managed invoices resolving any errors to ensure smooth processing of payments.
• Worked on any EOL issue, engaging engineering to find replacement parts and facilitating approval to eliminate shortages caused by end of life parts supporting constant production.
• Created, measured and reported performance metrics to track progress and performance ensuring on-time shipping and customer satisfaction.
• Decreased excess waste and provided necessary raw materials for building as result of managing and maintaining accurate supply vs. demand and consigned material data based on customers’ requests.
• Experience in Amarillo SAP MPR/ERP system. Blue Planet platform mainly used for production, shipping and receiving and the Yellow box for inventory and procurement of raw materials.

North Andover, MA

• Led production teams to build and ship products on time making certain material and tools were available for each employee.
• Implemented Kanban process on shop floor where material arrived during building process reducing inventory and waste along with maintaining shop floor inventory control.
• Tracked shipping performance to give visibility to opportunities for improvement, such as test times, resulting in customer satisfaction.
• Planned and monitored budget which allowed adjustment of headcount needs according to production needs to maintain profitability.

North Andover, MA

• Led team of professionals overseeing order fulfillment and customers’ satisfaction. Empowered team with proper training needed to answer customers’ phone calls and respond to emails in professional manner.
• Networked with multiple organizations and locations globally to align shipment of products resulting in meeting customer installation dates.
• Coordinated projects and resolved any problems ensuring timely deliveries.
• Interfaced with customer teams, factories, regional customer service, product management and market development communicating status, resolving issues and setting priorities to proactively support customers and meet.

Bachelor Of Science - Bs, Business Administration And Management, General

Materials Management Certificate Program - High Honors