Cecilie Colmorten Henriksen Email & Phone Number

Copenhagen Metropolitan Area

Copenhagen Municipality, Capital Region Of Denmark, Denmark

Helping AP Pension adopt an agile framework for business development while ensuring focus on digital milestones

Copenhagen Metropolitan Area

Product Owner for team responsbile for developing and maintaining the customer portal as well as portals for partners and brokers.

Hvidovre, Hovedstaden, Danmark

Product Owner for a team covering the customer journeys after purchase (edit, cancel) for Denmark and Sweden.Team (squad) was responsible for areas such as CRM. Open pages, internal counseling tool and customer portal.Role included setting squad and helping team members adjust to the new way of working, after If underwent an agile transformation towards the Spotify model.

Copenhagen Area, Capital Region, Denmark

Responsible for If Denmark's customer portal.

Responsible for the Danish customer portal.

Copenhagen Area, Denmark

Copenhagen Area, Denmark

Eniro is the leading local search company in the Nordic region.Business Development has the responsibility of ensuring continuous business development and optimization by ensuring that Eniro’s business development projects are being prioritized, executed and followed through. As a Project Manager, I coordinate strategic projects across the organizational functions. I am responsible for the preparation of the necessary resolution proposals as well as driving projects across the organization and overseeing that decisions are made and tasks are delegated so that the projects are followed through. My main responsibilities are:- Coordination of strategic project across the organization- Preparation of the necessary solution proposals- Project planning and management, including estimation and adaptation- Stakeholder management- Prioritization of the different projects within the project portfolio- Optimization of business processes - Business case development- Analysis of processes and procedures in order to identify bottlenecks, root causes and optimization potential - e.g. recruitment analysis in order to optimize and streamline the recruitment process as well as reduce absenteeism and churnrate in the sales department- Evaluation and performance measurement of business promoting activities- Continuous tracking and benchmarking of the quality of training activities for the sales team- Determination of KPIs and performance evaluation of sales figures- Promotional activites like competition programs in order to promote new sales and increase retention rate- Coordination of the ongoing sales training in order to increase the sales quality and to ensure the best possible value for the customerResults: Optimization of Eniro’s onboarding program for new sales reps as well as responsibility for ensuring a continuous integration and inclusion in Eniro’s culture – with focus on reducing churnrates, especially within the three month trial period

Copenhagen Area, Denmark

Eniro is the leading local search company in the Nordic region.As a Management Trainee, I assisted the Danish management team with various supportive tasks. I have gained solid experience by taking part in decision-making processes as well as being exposed to the operation of Eniro’s various business areas. During this process, I have gained more and more responsibility as well as the ability to drive projects on my own. My tasks have been versatile – from project management to participation in management meeting. I have assisted the Danish Management team in the daily as well as long-term work, including support in the efforts to ensure effective performance management and goal achievement across the organization.My primary responsibilities have been:- Project management – from development of projects to the practical completion and evaluation- Preparation of analyzes and other analytical material- Collection and data processing and follow-up activities- Preparation of proposals and presentations- Ad hoc tasks for MU-management

Copenhagen Area, Denmark

I developed at communications strategy for Copenhagen Fashion Summit as well as administeret the digital communication channels. Additionally, I assisted in the execution of the Copenhagen Fashion Summit.My responsibilities were:- Development of a communication strategy with focus on consumer involvement and activation through the activation of a variety of social media platforms- Preparation of a partnership and sponsorship strategy for Copenhagen Fashion Summit- Sponsor contact and sales of sponsor packages- Administration and content development on social media platforms- Stakeholder analysis in order to identify interesting collaborators and conflict management in relation to ethical dilemmas in the fashion industry- Development of project plan and execution of Copenhagen Fashion Summit- Event management for Copenhagen Fashion Summit, which brought together 1,400 participants in the Opera and had events running over three daysResults: I developed a social media strategy that resulted in the creation of a number of relevant social media profiles for Youth Fashion Summit, where, for example "like" expressions, reach and interaction continuously increased.

Copenhagen Area, Denmark

My main responsibilities were:- Development, estimation and adjustment of the project plan- Collection of data and comprehensive analysis of the challenges and pitfalls of smaller fashion companies. This created the basis for the strategy of a shared service platform which today is launched and has 20 member companies- Analysis of benchmarks and best practices within a number of business areas in the fashion industry- Strategy formulation in relation to value creation within the creative industries by creating a platform focusing on business optimization for the fashion industry, based on synergy and economies of scale achieved through sharing of services and benefits.Business optimization- Creation of a platform for knowledge sharing for fashion companies in order to increase business sense, cost-consciousness as well as understanding of how to attract investment- Development of content for DAFIs website

Copenhagen Area, Denmark

• Market analysis: based on Eurostat reports and industry experts, I developed an analysis of the trends on the Northern European precious metal market. I mapped out the market along with key countries and companies leading to the decision to enter the Swedish market for a raw materials supplier.• Marketing strategy: developed a customer analysis and a marketing strategy for a start-up hotel leading to the decision of target group focus.

Copenhagen Area, Denmark

• Responsible for the development and maintenance of the company’s newsletters and website content.• Created a customer database• Responsible for updating the company’s social media pages, including Facebook, Twitter and Vimeo.

Business Administration, International Business

Cand.Merc.Imm, International Marketing & Management

Undergrad., Marketing & Communication

Ha(Kom), Business Administration & Organizational Communication

Education record