Cecille Castro Email & Phone Number

NCR - National Capital Region, Philippines

• Sources resume of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc;
• Conducts phone interviews to pre-screen candidates, verifies their qualifications, availability and compensation requirements; documents these interviews;
• Sets up interviews between candidates and hiring managers;
• Involves in recruiting passive candidates, through phone calls, emails, and general relationship-building and
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

One E-Com Center Building, MOA Complex, Harbor Dr, Pasay, 1300 Metro Manila

• Researched compensation and benefits policies and plans.
• Monitored and researched compensation and benefits trends.
• Compared benefits and compensation plans, job classifications, and salaries through data and cost analyses.
• Ensured employees know what benefits are offered by the company.
• Assisted employees with the enrollment process for savings and insurance schemes.
• Answered any questions employees have about their benefits.

3rd Floor SM City Dasmariñas, Governor's Dr, Barangay Sampaloc 1, Dasma. Cavite

• Resolved customer complaints via phone, email, mail, or social media.
• Used telephones to reach out to customers and verify account information.
• Greeted customers warmly and ascertain the problem or reason for calling.
• Cancelled or upgrade accounts.
• Assisted with placement of orders, refunds, or exchanges.
• Advised on company information.