Cecillia Luk Email & Phone Number

Los Angeles County, California, United States

-RESPONSIBILITIES** Assist Operations Lieutenant in handling administrative Investigation, Watch Service Comment Reports as to process and distribute to assigned investigators; enter information to the systems; compose and proofread memos; maintain and update reports using Microsoft Excel and Words.** Assist Operations Lieutenant in handling Policy of Equity and Performance Mentoring Review as to process, compose, and proofread the completion of office correspondences, and send the employee to the training if needed.** Project in making solutions to administrative problems; provide other supportable services including gathering data and compiling reports for presentation at the meetings. ** Process hiring Civilian Staff vacancies for the unit using the CDMS/NEOGOV system.-IMPACT: assist intermediate supervisor to manage and complete the work for accuracy to details by 100% before sending out to the executives for approval.-AWARDS:2010 Division Chief Commendation -Recognition of hard work2011 The Fifth Annual LASD Professional Staff Award-Chief’s Award2018 The Twelfth Annual LASD Professional Staff Award-Chief’s Award

Los Angeles Metropolitan Area

-Responsibilities ** Provided information to the other government agencies of more than 60 phone calls per day concerning matters as regulations through JDIC, CCHRS.** Computed of data to be included such as to warrant information, the release of criminal records.** Compared or segregated documents in cases where specialized knowledge of the function and more than a routine check for accuracy was involved as in the auditing of warrants.** Reconciled information obtained from the Justice Data Interface Controller system, and error messages received daily.- Impact: upon the efficiency and accuracy of the teamwork, it reduced 80% of overtime paid for the Department.

Hacienda Heights, California, United States

RESPONSIBILITIES**31 years of medical administrative experience.**Specialty: billing, customer services.**Experiences working at the front and back office.**Interact with other healthcare providers and health insurance companies.IMPACT: reduce billing problems to 80% daily.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: on-going

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.361

Activities and Societies: Received diploma of Associate of Arts.Enrolled at California State University, Los Angeles for further education.