Cecily Degrenier, Pmp Email & Phone Number

San Diego, CA, US

San Diego, California, United States

San Diego, California

Fremont, CA

• Diligently managed multiple automation and efficiency improvement projects that prepared Tesla to introduce Model 3 in 2017.
• Accurately documented business processes and identified solutions for process breakdowns through gap analysis.
• Coordinated with cross-functional teams to formulate project requirements and ensure solid execution of deliverables.
• Represented the Delivery team during project prioritization meetings with development and product management teams.
• Partnered with teams in Europe and Asia to manage projects for new market launches and localized improvements.
• Clearly communicated project progress across all levels of the organization from peers to executive leadership.

Palo Alto, CA

• Enhanced customer experience by establishing an official hand off process between Sales and Delivery teams.
• Created and launched Tesla's first set of automated customer communications for Delivery preparation.
• Developed content, established filter criteria, and assisted in troubleshooting Delivery e-mail campaigns.
• Assisted in the creation, standardization, and implementation of Tesla's global Delivery experience standards.

Palo Alto, CA

• Efficiently managed customer pipeline and repeatedly achieved monthly Delivery targets.
• Consistently maintained contact with 100% of assigned customers through the Delivery process.
• Resourcefully acted as point of contact between customers and Tesla HQ from order to delivery.
• Volunteered and selected to help launch Tesla's European Delivery operations in Tilburg, The Netherlands.
• Worked for two months from Tilburg to establish business processes and train new multinational team members.
• Acted as liaison between field teams and HQ teams to ensure that all tasks were thoroughly completed on time.

San Francisco, CA

• Proactively worked to seek out new accounts and meet monthly sales goals.
• Supported professional relationships with wholesale partners while providing excellent customer service.
• Accurately maintained customer order history and performed appropriate follow-up and sales calls.
• Clearly communicated customer needs to operations team while processing and overseeing orders accordingly.
• Thoroughly vetted and prioritized prospective new customers based on brand fit and sales potential.Corporate
• Effectively acted as the team point person for sales strategy and execution.

Macy's Valley Fair, San Jose, CA

• Professionally managed Michael Kors handbag shop inside Macy’s Valley Fair.
• Merchandised shop to full company standards with attention to detail.
• Demonstrated exceptional customer service while aggressively striving to exceed company goals.
• Actively trained Macy’s associates about Michael Kors product knowledge and visual standards.
• Continuously exceeded monthly sales plans.
• Established productive professional relationships with Macy’s partners and Michael Kors clientele.

Pacific Beach And La Jolla, CA

• Effectively managed intensely competitive territory of high volume pharmacy accounts.
• Quickly adapted to the dynamic fast paced environment of each location.
• Successfully sold in and merchandised mass displays and improved shelf positioning of entire Full Book portfolio.
• Cultivated strong professional relationships with account managers.
• Consistently met or exceeded monthly sales quotas.Designated Trainer April 2010 – May 2011
• Trained new hires for the Chain Territory Manager position.

San Diego, CA

• Designed templates for online marketing.
• Organized and completed intern projects as a top performer.
• Used MS Excel to create professional spreadsheets of health care plans.
• Entered client information and uploaded attachments into SalesLogix.

Bachelor Of Business Administration, Business Administration And Marketing

Activities and Societies: Kappa Alpha Theta - Merchandise Representative - Administrative & Recording Secretary - Greek Week Co-Chair

Education record