Programs Manager, Tx Refugee Health Services
CurrentWork in tandem with State Refugee Health Coordinator as part of the state-level leadership team administering refugee resettlement services in the state of Texas. Provide direct and indirect oversight and supervision to 20 staff in Medical Replacement Designee (MRD) programs funded by the Office of Refugee Resettlement (ORR), including Refugee Medical Assistance (RMA), Refugee Medical Screening (RMS), and Refugee Health Promotion (RHP) as well as a Mental Health Awareness Training (MHAT) grant from the Substance Abuse and Mental Health Services Association (SAMHSA). Collaborate with external partners and stakeholders to ensure the health and wellbeing of refugee arrivals across the state.- Expanded the TX MRD office from 7 to 23 full-time staff and added 7 on-call staff in 2.5 years.- Lead the implementation of ORR-approved waivers for RMA and RMS, adapting to increased ORR-eligible arrivals in TX.- Develop training and technical resources for RHP and RMS subcontractors, including a comprehensive 40-page RMS Clinic Handbook.- Conduct 2 annual in-person monitoring visits in RMS and RHP each to ensure compliance with ORR and USCRI standards.- Organized all logistics, materials, and facilitation for the 3-day April 2024 TX RMS Clinic Convening in Austin, receiving 100% positive feedback from 19 attendees.- Coordinate and lead production of online learning modules for RMA, RMS, and Refugee Wellness Program partners.- Designed and continue to enhace the TX RHP service framework based on ORR guidelines, authoring 2 key documents for sub-grantees.- Manage the annual RHP subcontracting process, overseeing $12 million in FY2025 allocations to 15 local agencies.- Presented on the TX RHP program in ORR’s national peer-to-peer learning series.- Serve as Secretary on the national Association of Refugee Health Coordinators (ARHC) Executive Board since April 2024.