Innovative higher education professional with thirty (30) years of experience creating in-person and virtual educational programs and events at companies serving marginalized and underserved populations. Leading with an emphasis on empathy and interpersonal effectiveness, my approach to mentorship, collaboration, and strategic advising consistently yields highly creative solutions to complex projects with visible success. Known by my peers as a subject matter expert in program and event planning with mastery in executing operational logistics, I continuously produce exceptional educational event experiences for all stakeholders.Although I consider myself a world renown leader in Management Facilities, I can provides a broad portfolio of reactive and proactive support services encompassing all elements of a management organization. the people process and technology. The key target customer is business critical and multi-technology environments that need the highest levels of availability. Swiss Post is recognized as a world leader in the Mission Critical Support market and has a highly talented team of professionals who design, develop, sell and deliver world class solutions. As a leader my goal is to drive portfolio change aligned to changing customers needs. My responsibilities in this role include developing new service offers and work with product teams, marketing, sales, and delivery to ensure flawless execution at region and firm levels. I have earned a lure of certificates which shows my dedication to the skill set I've been trained in while developing a passionate interest in the level of entrepreneurship. I have spent 30 years working in Management facilities here in Illinois and have contributed to the development of policies and writing company procedures for new startup companies. I have had the success in nourishing insatiable passion for knowledge in the field of work I am in. I have always been open to challenges, conversations, and exchange of ideas from the top players in the management industry. My long-term goal is to become a national-level policy advisor and someone who can lead a company in the direction on which it needs to grow higher that what it represents now. I generally supports and volunteers my time to Cycle for Survival, St. Jude's Non profit organization and Pedersen-McCormick Boys and Girls Club of Chicago, to name a few. I've pride my self in helping the community and teaching educational and recreational mentoring through out the Greater Chicago land area.