Linehaul Coordinator
Indianapolis, Indiana Area
• Coordinated with CDL A drivers, contractors, and facility staff to effectively and efficiently perform daily pickups, build and dispatch hot freight, and meet customer or management requests and needs• Verified and Assisted with shippers and customers regarding pickups, concerns, service impacts and needsTracked and solved incidents, significant events, or service delays then recorded via internal FedEx Applications and databases• Charged with the creation and implementation of weekend scheduling for 3rd busiest trailer pickup market in the country for the FedEx Ground system• Planned, Dispatched, and Tracked mainline ground trailers to meet service and delivery guarantees• Monitored and controlled local and hub-area for the busiest shift of the day• Coordinated with shippers, dock, maintenance, and external contractors to rectify incidents or significant events with potential service impacts• Assisted in training of all new coordinators and linehaul staff• Utilized multiple types of communication and electronic devices to coordinate and tracking day-to-day operations• Worked with surrounding stations and hubs to meet and resolve all issues, needs, or service delays