Cedric Bailey Email & Phone Number

Knightdale, North Carolina, United States

Network Systems Administrator, Intel Network Operations, Trusted Agent and Information Systems Technician for the 518th CSB and subordinate units distributed throughout 15 facilities in 5 states. Manages a diverse strategic, operational, and information planning system to maintain and upgrade Information Technology assets with enterprise mission, goals and objectives in direct collaboration with local NEC and USARC. Deploy, install, configure, monitor local & wide-a area networks, systems and peripherals. Tracks 518th CSB Soldier's DoD Information Assurance certifications and training for 2000 users. Responsible for the health, morale, and welfare of a team 23 personnel

Fort Belvoir, Va

• Network Systems Administrator and Trusted Agent for an enterprise consisting of 68 facilities across 25 states.• Organizational Unit Administrator for the Military Intelligence Readiness Command and down trace components.• Provides audio/visual support for over 100 customers, as well as tracking Information Assurance compliance for over 7000 users.• Deploy, install, configure, and monitor local and wide-area networks, systems and peripherals.• Established and directed the organizations Resiliency Program• Developed a comprehensive checklist for reimaging machines, increasing productivity by 70%, keeping downtime to a minimum.• Developed a Standard of Operations for Network Operations frequently asked questions; improving customer service relations and enhancing individual user working knowledge.• Led team to reduce remedy tickets by resolving 254 tickets, reducing user downtime by 25%; arranged 34 teleconferences• Planned, coordinated, and executed four Site Assistance Visits in support of the WIN 10 migration initiative, increasing the MIRC’s subordinate components capabilities by 80 computers.• Enhanced Trusted Agent procured over 20 Secret Internet Protocol Router Network tokens and accounts; ensured 100% readiness for the unit.

Belle Chasse, Louisiana United States

• Provided network security for over 34,000 users by assessing the network and identifying cyber threats• Managed Active Directory services on classified network enclave...• Supervised the installation and maintenance of classified signal support systems valued well over $2,400,000.• Directed the issue of life-cycle computer equipment with zero loss of data and functional down-time

Columbia, South Carolina Area

• Identified and assessed future and current training needs through training analysis, career paths, and consultation with line managers.• Created individualized training and development plans that addressed the needs and expectations of direct reports.• Deployed a wide variety of training methods to address hands on and visual learners; using step by step, the talk-through method, and by the numbers style training guidelines.• Monitored and evaluated training program effectiveness, success and ROI periodically and reported on them• Resolved any specific problems and tailored training programs as necessary• Maintained a keen understanding of training trends, developments and best practices