Senior Program Manager
Seeking New Opportunities
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Cedric Burns Email & Phone Number
Senior Program Manager
at
Seeking new Opportunities
1 work email found
@hcl.com
1 phone found area 203
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Program Manager
Location
Trinity, North Carolina, United States
Who is Cedric Burns? Overview
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Quick answer
Cedric Burns is listed as Senior Program Manager at Seeking new Opportunities, based in Trinity, North Carolina, United States. AeroLeads shows a work email signal at hcl.com, phone signal with area code 203, and a matched LinkedIn profile for Cedric Burns.
Cedric Burns previously worked as Investor at Self-Directed Trader/Analyst and Deputy General Manager, Quality Data at Hcltech. Cedric Burns holds Bsee, Optoelectronics from North Carolina A&T State University.
Company email context
Email format at Seeking new Opportunities
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{first}.{last}@hcl.com
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Profile bio
About Cedric Burns
I am an accomplished Global Program Manager with operations transformation experiences in Technology and Product Development, Information Technology, Remote Technical Support, and professional services delivery.I've led Operational transformation programs that:- reduced IT costs by 30%- improved technical support productivity by 20%- globalized services delivery from 2 countries to 6 countries for "follow the sun" operations.As a bonus, I've had the privilege of building enjoyed international relationships and sharing cultural experiences as I’ve lead teams from the United States, United Kingdom, Belgium, Brazil, Guatemala, India, Portugal, andRomania.
Listed skills include Financial Advisory, Docushare, Charities, Printing, and 130 others.
Current workplace
Cedric Burns's current company
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7 roles
Cedric Burns work experience
A career timeline built from the work history available for this profile.
Investor
Current
Apr 2023 - Present
Deputy General Manager, Quality Data
I led the client's North America Corporate Quality Group data service program. The program provided monthly, quarterly, and annual Quality KPI (Customer Satisfaction ratings, Service Call, Warranty Costs, and Not Right First Time) performance trend analysis and root cause analysis. In collaboration with the North America Factory Data analysts, Quality.
Mar 2022 - Apr 2023
Global Transformation And Talent Acquisition Leader
Leader of the client's global Remote Technical Support delivery transformation program. Responsibilities included: Delivering the contracted productivity performance and cost reduction targets for Remote Technical Support and Professional Services, understanding the client's requirements and constraints, and coaching and managing project and technical.
Jan 2019 - Mar 2022
Service Delivery Manager, Engineering Quality Management Systems
Customer facing Services delivery manager for a large team spread through the US, UK, and India responsible for ensuring the services delivery and services support processes were on track to for consistent high level performance cost effectively and efficiently through Service Management, Quality Management, and Technical Management. My other.
Jul 2011 - Jan 2019
Manager, Quality Management
Accountable for Product Configuration Data Management and Product Engineering Quality Management Systems. Installed a Quality Management IS governance process across the four US sites budget planning, improvement project prioritization, and metrics alignment, resulting in costs reductions of over $2M.
Oct 2006 - Jul 2011
Technology Integration Manager
Program manager of technology development programs within the Xerox Research & Technology centers for xerographic printing systems, leading the commercialization of technology sets critical to Xerox future product development. In collaboration with Lab managers and commercialization partners, plans were developed for integration into product roadmaps..
Feb 2002 - Oct 2006
4 education records
Cedric Burns education
Bsee, Optoelectronics
North Carolina A&T State University
Lean Six Sigma Black Belt Certification
Xerox Corporation
Education record
The Aspen Institute
High School
North Carolina School Of Science And Mathematics
FAQ
Frequently asked questions about Cedric Burns
Quick answers generated from the profile data available on this page.
What company does Cedric Burns work for?
Cedric Burns works for Seeking new Opportunities.
What is Cedric Burns's role at Seeking new Opportunities?
Cedric Burns is listed as Senior Program Manager at Seeking new Opportunities.
What is Cedric Burns's email address?
AeroLeads has found 1 work email signal at @hcl.com for Cedric Burns at Seeking new Opportunities.
What is Cedric Burns's phone number?
AeroLeads has found 1 phone signal(s) with area code 203 for Cedric Burns at Seeking new Opportunities.
Where is Cedric Burns based?
Cedric Burns is based in Trinity, North Carolina, United States while working with Seeking new Opportunities.
What companies has Cedric Burns worked for?
Cedric Burns has worked for Seeking New Opportunities, Self-Directed Trader/Analyst, Hcltech, and Xerox.
How can I contact Cedric Burns?
You can use AeroLeads to view verified contact signals for Cedric Burns at Seeking new Opportunities, including work email, phone, and LinkedIn data when available.
What schools did Cedric Burns attend?
Cedric Burns holds Bsee, Optoelectronics from North Carolina A&T State University.
What skills is Cedric Burns known for?
Cedric Burns is listed with skills including Financial Advisory, Docushare, Charities, Printing, Digital Transformation, Infrastructure, Capex, and Cae.
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