Cedric Heard Email & Phone Number

Hey there, thanks for stopping by my profile!I am Cedric Heard, I am a newly licensed Loan Originator seeking to bring my 10+ years of experience in customer support to the Mortgage Banking industryThe longer version:With a new MLO license, and a desire to make a meaningful difference, I am confident that my 10+ year tenure as a customer support technician has well-prepared me to excel in this role.Transitioning industries gives me the unique opportunity to utilize my expertise in customer service during the loan origination process. From establishing trustworthy relationships, to troubleshooting complex issues, my background will aid me in effectively engaging clients in a way that empowers them to complete the homebuying process with excellence and peace of mind. Leveraging technology further enhances my capabilities to learn most software needed to accomplish the job requirements, as well.I am very knowledgeable about mortgage products and guidelines, federal and state regulations, and the standard metrics used to qualify customers. Learning the ins and outs of this industry with hands-on experience and a solid team would be a dream come trueI thrive in fast-paced environments, consistently exceeding performance metrics while maintaining a high level of customer satisfaction. My strong communication skills, both written and verbal, allow me to effectively assist clients in achieving their desired end resultMy passion lies in helping clients navigate through the complexity and helping them understand how to gain their overall goals.If you're in search of new loan officer that is dedicated to bringing in new clients and providing them with the best assistance in achieving their home buying needs you can reach out to me anytimeEmail: cedricheard86@gmail.com Thank you for taking the time to explore my profile. Let's connect and make a difference together

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  March Mountain High School

  Information Technology