Hunter Mobile Notary simplifies the document notarization process for you. Our team of experienced notary professionals is dedicated to making legalizing your important papers, contracts, and personal documents a breeze. With our convenient mobile notary services, we come to you, ensuring that your documents are authenticated efficiently and at your convenience. Don't hesitate to reach out and schedule an appointment with us – experience the ease of on-the-go notary services delivered right to your doorstep.

•Investigate suspicious activity and misrepresentation associated with transactions conducted on prepaid cards. •Detect and prevent fraud through analysis of trends, monitoring account activity and history, and reviewing prevention procedures. •Identify valid and fraudulent charges and use multiple research techniques to resolve issues. •Responsible for preparing investigation summaries and reporting findings to Financial Crimes Risk Management. •Responsible for processing claims, additional transactions, and dispute transactions as assigned. •Assisted with completing assigned tasks/projects for upper management and training new hires to the Prepaid team.

Investigated suspicious activity and misrepresentation associated with consumer and commercial bank accounts.Detected and prevented fraud through analysis of trends, monitoring account activity and financial statements, and reviewing prevention procedures.Identified valid and fraudulent charges, set up fraud files, used multiple research techniques to resolve issues.Responsible for preparing investigation summaries and reporting findings to Financial Crimes Risk Management.Assisted with internal investigations as required.

Provide a consistent optimal customer experience, primarily handling customers’ transactional needs, including performing teller activities such as deposits, withdrawals, payments and balancingAnswer customer inquiries regarding products and servicesEducate customers on standard consumer products, emerging bank technology, and digital solutions such as mobile, online, and ATMsBalanced daily cash deposits and branch vault inventory with zero a zero-error rate Assist branch and fellow team members with achieving goals by assisting with basic tasks to aid customer problem resolutionRefer customers to internal team of experts when more complex financial goals and needs are recognizedAchieve required level of outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting financial needs

• Subject matter expert in the areas of branch sales and service.• Recognize and meet customer needs by proactively selling and cross-selling appropriate products and services to new and existing customers. • Meet and exceed branch sales quotas by identifying customer needs and providing appropriate products and services. • Refer customers to other lines of business when additional needs are recognized. • Resolve customer issues either through direct action or referral to alternative branch or bank resources.

• Subject matter expert in areas such as electronic banking, revolving credit, IRA, credit cards, and support.• Met and exceeded aggressive sales goals by turning phone inquiries into sales opportunities by cross-selling appropriate products and services.• Used effective sales and inbound/outbound telephone techniques to solidify and build client relationships. • Completed all required documentation to meet client needs.• Followed through on customer inquiries, requests, and/or complaints.• Resolved customer issues promptly.

• Requested appropriate forms and letters to notify customers of transfer of account to company. • Obtained and reviewed appropriate correspondence and documents pertaining to customer accounts.• Corresponded with customers in an attempt to determine reasons for delinquency, review terms of sales, service, or credit contact.• Established payment schedule to secure outstanding debt or take appropriate action in cases of dispute.• Met and exceeded monthly monetary collection goals and QC targets.

• Supervised customer service representative team.• Conducted orientation sessions.• Organized on the job training for new hires.• Identified and paired individual development needs with appropriate training.• Managed work flow to exceed quality service goals.• Comprised monthly reports using advanced spreadsheet functions.• Resolved escalated customer complaints and issues.• Liaison between customers and internal departments. Produced monthly reports using advanced Excel spreadsheet functions.Assisted with receptionist duties, file organization and research and development.

Answered telephone calls and responded to inquiries.Assisted in maintaining preparation and service areas in a sanitary conditionCount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Resolve customer complaints.Stock shelves, and mark prices on shelves and items.Maintain clean and orderly checkout areas.

Operated a cash register for cash, check and credit card transactions with [100] % accuracy.Stocked and replenished merchandise according to store merchandising layouts.Priced merchandise, stocked shelves and took inventory of supplies.Cleaned and organized the store, including the checkout desk and displays.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Consistently hit and exceeded sales goals.