# Architecture* Designed and implemented chat integration for user data, support ticketing, customer chat, and an AI chatbot. New features reduced support requests by 10%.* Led preliminary design review cycle to provide early feedback to teams, reducing expensive rework and increasing system quality and reliability.* Unified three separate authentication systems under a single industry-standard OAuth framework. This allowed seamless transitions between multiple generations of authentication systems without client updates, simplifying development across teams.# Innvoation* Refactored legacy monolith, removing complex inter-team dependencies and technical debt, enabling individual teams to extract their own domain services. This process empowered teams to work more independently and efficiently.* Containerized the primary money moving systems, reducing build and deploy times from over 2 hours to under 30 minutes. Created canary deployments for these systems, which reduced the risk of full system failures.* Developed GitHub Actions CI/CD to replace Jenkins, streamlining build and deploy workflows. Worked closely with DevOps team resolving critical roadblocks for teams, enabling them to adopt CI/CD best practices, work autonomously, and increase development velocity across the organization.# Growth* Provided ongoing mentorship in technical and career development, helping retain key engineers and increase system quality and reliability.* Introduced using GitHub Spaces for technical interviews, enabling candidates to work with a full-stack system without the need to install software on their personal systems. This increased the quality of interview results and improved the candidate experience, leading to a more effective hiring process.

Teaching and applying the lessons of Open Source software development to all development work at PayPal. Fostering the InnerSourceCommons.org community through outreach, creating bespoke conferences and speaking at established conferences, and facilitating knowledge sharing among participants. Coaching and mentoring for RCGs and WIT.

Selected to be part of the Technology Leadership program class of 2015. Rotations included a variety of technology, management, and leadership challenges over multiple areas of the company.

Worked with the Architecture, Infrastructure, and Web Technology group to build and improve tools used by thousands of PayPal software engineers in development and QA. Developed company wide refactoring and re-engineering programs, including tools, training, coaching, and troubleshooting. Helped teams improve development and bugfix cycle times.

Modified and extended an online banking system used by hundreds of banks. Built and extended mobile and OFX client interfaces to back-end systems. Responsible for design work, project estimating, and construction of projects exceeding a year in duration. Mentored new employees. Extended bug tracking and automated build systems to support the group's development processes.

Rebuilt a large data management system used for permit application, issuing, billing, and reporting processes. Reduced code size by 80%. Increased performance, usability, functionality, and stability. Integrated this application with an identity, location, and activity management system. Developed configuration management, version control, and automated build procedures for the group.

Responsible for collecting, analyzing, and reporting on annual data relating to permit activities. Built custom data management system to ensure accuracy of reported data, highlight year-over-year data discrepancies, and perform fraud and billing discrepancy analysis. Developed interactive reporting forms for reportees, and initiated digitization of incoming reports to reduce on-site storage.