Cedric C. Hicks Email & Phone Number

Jacksonville, Florida, United States

Performs specialized contract management and program assessment services for Kids Hope Alliance regarding contracts and funding to social service agencies in the area of OST (Out of School Time). Evaluates program performance alongside contract requirements and prepares written reports; provides technical assistance to the agencies as necessary to ensure data integrity.

Jacksonville, Fl

Contribute to the continued growth and profitability of UPS by maintaining high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety.

Jacksonville, Florida

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Jacksonville, Florida

Managed overall day to day operations with primary concern for programs and service delivery, supervision & training of staff, facilities management, community relations and membership administration.Leadership:• Helped Club Leaders troubleshoot challenges in their programs.• Provided support and coaching strategies to help Club Leaders guide their teams.• Prepared service goals to support the organization’s strategic plan.• Directed the National Youth Outcomes Process for Clubs to solicit feedback from members.• Measured quality of programming in Club Services (Operations).• Developed formal and informal linkages with agencies, organizations, and businesses. Administration• Responsibilities included overseeing the day to day operations of the organization.• Developed & executed an operational budget of approximately $3M for 14 Clubs.• Directed organization’s program design & implementation, facilities, and technology.• Created & maintained an environment that engaged and motivated Area Directors and Club Leaders.• As a member of senior leadership, I helped create organizational goals for long-term strategic plan. Made sure goals were cascaded throughout Club Services and were achieved.Strategic Planning• Ensured Boys & Girls Clubs of NE Florida strategic goals were cascaded throughout Club services.Resource Management• Assisted with coordination of Club Services’ budget development.• Supervised the maintenance and repair of buildings, equipment, and other facilities.• Assisted Senior Leadership Team in developing and planning numerous training sessions for Club Leaders. Conducted professional development workshops for the team.• Monitored budget; authorized and tracked supportive services to ensure proper use of funds.

Jacksonville, Florida Area

Supervised School-Based Unit Clubs and programs with primary concern for program development & implementation; staff development, building, and maintaining strong community partnerships.Leadership:• Worked closely with school principals, assistant principals, teachers, and community stakeholders to ensure youth academic & enrichment needs were met through planned programming. • Ensured that academic supports were in accordance with the principals’ agreements and supported DCPS learning schedules. • Supervised school-based Club Leaders, programs, facilities and contracts (budgets).• Developed and maintained strong relationships with school administrators, teachers, parents and other stakeholders.Administration• Managed School-Based Club operations which included after-school programming.• Utilized Principles of youth development to ensure student and program success.• Supervised planning, development, implementation, and evaluation of programs.• Managed the National Youth Outcomes Process for Clubs to solicit feedback from members.• Communicated effectively (written and verbally) with members, parents, staff, principals, teachers, funders, business leaders, board members, and stakeholders.• Directed BGCNF summer youth employment program that recruited and supervised youth apprentices that were placed at BGCNF’s Clubs and businesses in Jacksonville. Resource Development• Assisted in budget development and management of resources.• Knowledgeable of information management systems. • Helped Club Leaders efficiently utilize assigned school space.• Developed and maintained collaborative partnerships.

Jacksonville, Florida Area

Directed one of the Boys & Girls Clubs of Northeast FL.’s newest and largest programs, The B.O.L.D. After School Project (Building Our Limitless Dreams). The project provided academic support through project-based learning, character development activities, and a wealth of other programs & services for the youth in Jacksonville’s New Town Success Zone. Leadership• Ensured that the B.O.L.D. Afterschool Project’s academic supports were in accordance with the principals’ agreements and supported DCPS learning schedules. • Established B.O.L.D. programs, activities, and services that prepared youth for success & created an environment that facilitated the achievement of Youth Development Outcomes.• Ensured a healthy and safe environment, ensuring facilities, equipment, and supplies are maintained.• Ensured Case Managers routinely communicated with parents/caregivers regarding academic and social supports that may benefit each child.Strategic Planning• Evaluated B.O.L.D. overall programs, services, and activities to ensure they met the stated objectives, member needs, and interests. • Completed regular reports reflecting all activities, attendance, and quality.• Facilitated long term planning for B.O.L.D. Afterschool Project at S.P. Livingston Elementary and Eugene Butler Middle Schools. Partnership Development• Established working relationships with other youth-serving organizations, programs, and resources located in S.P. Livingston Elementary and Eugene Butler Middle School. • Developed collaborative partnership with numerous Jacksonville agencies to benefit the delivery of program services.

Georgia

Directed transition services for youth exiting youth development centers. Administration• Provided follow-up and coaching to ensure the success of youth’s transition back into their community. Provided support to youth after they were released from youth development centers. • Established and collaborated with a network of local and state resources to help youth.• Collaborated closely with all departments (administrators, teachers, officers, counselors, and staff) to ensure student and program success.• Communicated effectively with youth, parents/caregivers & counselors in developing youth Transition plans.• Served as a committee member for the development of Individual Educational Plans (IEP), Response to Intervention Plans (RTI), Release Reviews and Transition Plans to increase youth’s success.

Americus, Ga.

• Administered 21st Century Community Learning Center program for Sumter County Schools.• Supervised program and staff to promote safe, educational and enriching activities for youth at seven youth serving (7) sites according to the standards set by SCS and Department of Education.• Monitored program procedures to ensure compliancy and effectiveness with local and state funders. • Collaborated with school administrators, teachers, transportation department and community resources to ensure effective and efficient program implementation.• Recruited, trained, evaluated and supported staff to retain quality and longevity of personnel.• Monitored budget, approved purchases, and supervised staffing plan of program.

Masters, Public Administration

Bachelors, Criminal Justice

Activities and Societies: Alpha Phi Alpha Fraternity, Inc. Student Government NAACP EWC Student Ambassador Leadership Award

Diploma