Cedric Jacques Email & Phone Number

United States

Orlando, Florida, United States

-Ensured the delivery of remarkable customer service by expeditiously responding to and resolving inquiries-Collaborated with store management while executing pertinent decisions to influence sales, controllable expenses, merchandising, marketing, and training-Provided direction, motivation, and coaching to associates -Executed all customer service programs and processes 24/7-Ensured compliance with safety, security, quality, and store operations policies, procedures, and practices-Managed cash processes, including deposit preparation, lottery, gift cards, and checks-Maintained accurate article-level inventory, perform cycle counts and orders, and check in vendors-Prepared and submitted weekly recap reports on store performance metrics, including identifiable problems and resolutions

Winter Park, Florida, United States

-Represented multiple non-profit organizations through direct marketing to receive funding -Studied and mastered sales techniques and processes -Met high level sales goals in a competitive environment -Networked directly with managers in the industry through weekly meetings to enhance development -Trained new employees on POS system (Trained and onboarded new hires)

Sanford, Florida, United States

-Met individual and team sales goals -Provided excellent customer service, operational standard, and compliance in all operational activity -Supported the creation of a customer first culture by controlling of the day to day customer traffic -Presented merchandise and detailed information regarding features and benefits of products, extended service plans and financing options

Bachelor Of Business Administration - Bba, Intergraded Busniess, Senior

Activities and Societies: Men of Integrity Caribbean Student Association Kappa Alpha Psi Fraternity, Incorporated Current Courses: GEB.

Bachelor Of Science In Business Administration, Integrated Business