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Cedric Jose is listed as Customer Experience and Support Specialist at The MCS Group, Inc, a company with 178 employees, based in Bronx, New York, United States. AeroLeads shows a matched LinkedIn profile for Cedric Jose.
Cedric Jose previously worked as Customer Support Phone Specialist at The Mcs Group, Inc and Floater - Flex Associate at The Mcs Group, Inc.
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A customer experience and support specialist with 6+ years of experience focused on supporting all customers with empathy. I have equipped myself with in-demand digital CX skills.
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Remote
-Provided exceptional customer service and answered 100+ phone calls daily exceeding the quota of 80 calls. Each call required gathering information & personalized interactions to ensure customer retention and retrieval of medical records. -Able to type at a proficiency of 63/wpm-Used attention to detail to enter information into the company’s customer.
New Jersey, United States
-Travel to various client sites to provide clerical assistance -Data Entry, Organize and Record Documents -Interoffice Delivery of incoming mail, items and packages
New York, United States
-Provided excellent customer service to 30+ guests per hour at our high-traffic location -Helped to foster an energetic, collaborative work environment-Responsible for solving customer complaints and providing information regarding products-Memorized 100+ hot meals, coffee, tea, and cocoa beverages, and completed 150–200 customer orders each day
New York, United States
-Managed back-of-house inventory and ordering using a digital data management system-Oversaw 3 team members while also providing exceptional customer support.-Trained colleagues in customer service.
New York, United States
- Greet customers when they arrive at the Autozone parts and accessories outlet- Engage customers in conversation to determine their specific requirements for parts and accessories-Create and maintain inventory of parts and accessories, and notify the supervisor if any low stock situations transpire
Other employees you can reach at themcsgroup.com. View company contacts for 178 employees →
Christine Gerig
Colleague at The Mcs Group, IncLebanon, Pennsylvania, United States, United States
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JC
Johnny Chhay
Colleague at The Mcs Group, IncUnited States, United States
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SC
Shenelly Colon
Colleague at The Mcs Group, IncWinter Garden, Florida, United States, United States
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RB
Rachel Bruno
Colleague at The Mcs Group, IncPhiladelphia, Pennsylvania, United States, United States
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TC
Tim Curtis
Colleague at The Mcs Group, IncLos Angeles Metropolitan Area, United States
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PD
Patricia Davis
Colleague at The Mcs Group, IncPhiladelphia, Pennsylvania, United States, United States
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KD
Kathryn Dyson
Colleague at The Mcs Group, IncWillingboro, New Jersey, United States, United States
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CS
Christopher Slaughter
Colleague at The Mcs Group, IncLaurel, Maryland, United States, United States
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JH
Jamal Hoshank
Colleague at The Mcs Group, IncKuwait, Kuwait
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AA
Antonio Arballo
Colleague at The Mcs Group, IncSanta Clara, California, United States, United States
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Quick answers generated from the profile data available on this page.
Cedric Jose works for The MCS Group, Inc.
Cedric Jose is listed as Customer Experience and Support Specialist at The MCS Group, Inc.
Cedric Jose is based in Bronx, New York, United States while working with The MCS Group, Inc.
Cedric Jose has worked for The Mcs Group, Inc, Pret A Manger, and Autozone.
Cedric Jose's colleagues at The MCS Group, Inc include Christine Gerig, Johnny Chhay, Shenelly Colon, Rachel Bruno, and Tim Curtis.
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