Cedrick Freeman

Cedrick Freeman Email and Phone Number

Premier Service Consultant @
Cedrick Freeman's Location
Tulsa, Oklahoma, United States, United States
Cedrick Freeman's Contact Details

Cedrick Freeman work email

Cedrick Freeman personal email

n/a
About Cedrick Freeman

 Genuine passion for customer service and consistently goes the extra mile to ensure the success of every encounter  Demonstrates solid problem solving skills with a courteous and friendly attitude while putting a strong emphasis on customer care and overall needs  Proven ability to effectively handle multiple levels of responsibility with minimal direction  Highly skilled in computer and electronic troubleshooting especially as it relates to cellular and mobile devices

Cedrick Freeman's Current Company Details
AT&T Mobility

At&T Mobility

Premier Service Consultant
Cedrick Freeman Work Experience Details
  • At&T Mobility
    Premier Service Consultant
    At&T Mobility Feb 2005 - Present
    Assists customers with questions and concerns on all products and services offered by the Company through research and resolution using various tools and systems. Provide telephone customer service with a focus on android technical support to customer trying to activate/program new devices, create personal accounts, change wireless service plans, clarify billing discrepancies and troubleshoot wireless device issues
  • Enterprise Car Sharing & Rental
    Customer Service Agent
    Enterprise Car Sharing & Rental Aug 2017 - Aug 2021
    Amsterdam, Nl
    Identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands. Ensure a pleasant, smooth and efficient handling of the rental for each customer.
    View
  • Decisionone
    Lead Customer Service Representative
    Decisionone Nov 2002 - Feb 2005
    Havertown, Pennsylvania, Us
    Floor supervisor. Customer service assisting customers by inserting building questions changes service plans activation program a headset in creating personal account
    View
  • Qual-Tron
    Test Technician
    Qual-Tron Oct 2000 - May 2002
    Test electronic circuit broads troubleshoot discover and fix the problem before products are shipped

Cedrick Freeman Skills

Customer Service Customer Satisfaction Microsoft Word Call Centers Microsoft Office Team Building Troubleshooting Testing Customer Experience Account Management Technical Support Customer Support Coaching

Cedrick Freeman Education Details

  • University Of Phoenix
    University Of Phoenix
    General
  • Mississippi Valley State University
    Mississippi Valley State University
    Industrial Technology

Frequently Asked Questions about Cedrick Freeman

What company does Cedrick Freeman work for?

Cedrick Freeman works for At&t Mobility

What is Cedrick Freeman's role at the current company?

Cedrick Freeman's current role is Premier Service Consultant.

What is Cedrick Freeman's email address?

Cedrick Freeman's email address is ce****@****att.com

What schools did Cedrick Freeman attend?

Cedrick Freeman attended University Of Phoenix, Mississippi Valley State University.

What skills is Cedrick Freeman known for?

Cedrick Freeman has skills like Customer Service, Customer Satisfaction, Microsoft Word, Call Centers, Microsoft Office, Team Building, Troubleshooting, Testing, Customer Experience, Account Management, Technical Support, Customer Support.

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