Main Tasks:- Staff inductions- Organizing & carrying out Practical and Theoretical internal Training on our security systems for the Technical team.- Systems Commissioning and Support for IP Based Access Control Systems, IP Based CCTV systems, Barriers, Bollards and ANPR integration- Hardware support - Access Panels, Servers build and rebuild, Windows Server setup, RAID and VMS setup- Commissioning Engineer - Undertaking and commissioning projects- Researching on new trends and innovations on security products and ideas, testing them for demonstration purposes as well as proof of concepts.Lenel OnGuard | Suprema BioStar2 | Genetec | Axis | Bosch | Milestone | Qognify | Dallemeier | Hikvision | Came | Gunnebo | NX Witness | DormaKaba Lodging Systems (Saflok System 6000, Ambiance Access Management, Ambiance RX, Ambiance MX) | Hotek | Orbita Tech | GST Fire Alarm

Extensive Knowledge and experience in:- Yeaster IP PABX and Yealink IP phones Administration and support.- Active Directory & DNS administration. Ensuring domain controllers are working properly.- File Server administration (Freenas and Windows)with support. - Firewall support (Untangle, PfSense)- Printer administration (Kyocera and HP) and suppport - Job accounting, private printing, remote scans etc- Zentyal & Windows Server Administration. Implementing GPO policies for servers and end user resources like PCs and laptops. Managing all domain user accounts and work folders - LAN and WAN support. Switch, Routers and Access Points support. Liasing with ISPs to ensure guaranteed uptime.- PC and Laptop support. Logging and closing support queries and solving tasks. Ensure proper usage of company machines.- Backups - Emails, user data, machine state image backups for all servers and syncing data across several devices | OneDrive Cloud file sync- Antivirus support - Truenas Storage Management NFS, SMB, iSCSI

As an ICT engineer, I delivered the desired customer service experience. The goal was to drive service success and improve customer satisfaction. I diligently carried out installations, Configurations and servicing of ICT solutions to all Clients in a timely manner and with high level of expertise.Responsibilities: Installations of - - Structured Cabling for Data/Voice/Security Networks- Avaya IP Telephony and extension support- IP Video Surveillance - CCTV - VMS Systems (Milestone & I-Catcher)- IP Based Access Control System - Controllers, Maglocks, RFID Readers and Software- Networking - Wall mount and Stand alone Network Cabinets- Cisco equipment - switches- Wireless Access Points- CCTV Servers - IBM ServersService and Maintenance:- Monitoring CCTV and Access Control System Remotely - Firmware updates on IP Cameras & Access Controllers - Updates on Device Packs for Video Management System- Retrieval of footage when required - Carrying out Fluke Test for all network points- Troubleshooting and fixing faulty Network Points on LAN- Replacement of Faulty Equipment - Adapter & PoE Based IP Cameras, Cisco Switches, Servers - Access Control System Management: Granting & Disabling access to staff on the system- Training staff on how to use the system Partners: Cisco, Connectix, Siemon, Avaya, Axis, Ubiquity, IBM, Microsoft, Axxessid, Milestone and I-Catcher