Cédric Robert Email & Phone Number

London, England, Gb

Personal project: 6 months to travel all around Asia with my wife and our 3 children French polynesia, New Caledonia, Singapore, Thaïlande, Laos, Vietnam, Japan, Indonesia.

Plan-Les-Ouates, Geneva, Ch

- Member of L’Occitane Global IT Council and Regional Executive Leadership Committee - Define Technology Strategy for Canada, USA, Mexico and Brazil (4 offices, 2 warehouses, 500+ stores)- Managing tech. products to support business growth and run operations to secure operations- Launch & Lead the Clienteling product during pandemic transforming the retail business (20M$ Yearly sales) - Leading the agile transformation (7 product teams launched in 12 months)- Managing a group of 40+ people (7 direct reports)

Plan-Les-Ouates, Geneva, Ch

- Sponsor and lead to the company digital transformation project (new omnichannel capabilities piloting North America market)- Complete restructuring by creating IT services to support the affiliates (Salesforce Center of Excellence, nearshore office...)- Implement and support B2C IT solutions (Retail, CRM and Ecommerce) - Managing a group of 50+ people (6 direct reports)

Plan-Les-Ouates, Geneva, Ch

Deploy and support IT retail applications for the L'Occitane affiliates: Hong Kong, Singapore, Japan, Australia, Russia, USA, Brazil and Greater Europe):- Point-of-sale (POS) system in stores (Cegid Business Retail)- Store digitalization (mobile POS)- Traffic counting system- Omni canal application (web / retail)- Scheduling system / time and attendance management linked to HR payroll systemManaging budget and a team of 6 people.

Plan-Les-Ouates, Geneva, Ch

Responsible for the local Information Systems, about 100 stores across the country, and 1 warehouse.While maintaining the legacy Brazilian platforms, I led the deployment of the Group technology landscape.Main projects achieved:- "Localization" of POS system (Cegid Business Retail) to Brazilian complexities and local business (retail activities) ;- Deploying reporting tool (BI Cognos Implementation) ;- Participation to the ERP (SAP) implementation (SD / MM, FI) ;- Implementation of local tax system compliant to local legislation (Mastersaf) ;- implementation of local CRM application (for retail and Marketing activities) ;- Optimization of local Network (MPLS) ;- Deployment of new local data center.Managing local IT budget and a local team of 14 people (3 directs reports). Adaptation to Brazilian culture, fluent in Portuguese (learned during those 2 years).

Plan-Les-Ouates, Geneva, Ch

L’Occitane corporate indicators analysis & business process follow up:- Sell out (retail, Web, Spa) & Sell In (travel retail, B2B and wholesale) - Marketing: top products, sales by category, CRM, promotions.- Finance: accounting, sales objectives, P&L reports- Supply Chain: stock movements, inventory analysis, sales order portfolio- Intercompany sales and distribution via International plateform Business Intelligence system deployed in the following L’Occitane affiliates:- L’Occitane Far East (Hong Kong)- International plateform (Geneva)- Central Europe & Mexico (ECEA) Project Management:- Gap analysis / planning / resources coordination- Functional and technical specifications for developments (ETL & reports: outsourced provider solution)- Training sessions & User Acceptance Test- Roll out – cut over planSystem Administration- Worldwide security administration- Platform administration

Villeneuve Loubet, Fr

Implementation project manager of Skipper.NET (Marina System) :- Deployments management (planning and budgeting)- Internal resources coordination (Florida/Europe)- Requirements and needs specification (business process and specific enhancement)- Training: 3 to 5 days on site - 9 people max. (En/Fr)- End-users assistance (management process change)Technical installation:- Historical data import- Software setup (tariff, marina map...)Customer support manager in the North America and Caribbean area:- Enhancement and issues follow up with customers- Interface between the customer and internal development team- Services monthly invoicingProduct improvements:- Functional specifications enhancements (future releases)- Internal developments follow-up- Tests, documentation and deliveryImprovements and implementation of the internal software production process:- Weekly review of issues and tasks assigned to developers- Corrective patch and new release packagingContract VIE (Volontariat International en Entreprise)

Paris, Fr

Information System Department - Reporting departmentProject manager of a Business Objects migration V5 to V6 (150 reports/120 days)Participation in a project to implement Performance Management Applications (ETL, budgeting, dashboarding):- Key Performance Indicators definition with the business users- Data import and indicators implementation (ETL BO Data Integrator)- Indicators dashboarding (BO Dashboard Manager)Joint project management for an Automated Invoice Capture for the ERP Oracle:- Interview with users to model the existing process- Integration of Itesoft FreeMind: invoices capture and identification system- Integration of Itesoft Share: electronic invoice workflow system- Training users on new processAdditive maintenance of data reports (using Business Objects):- Domains: financial, purchase and industrial maintenance- Drafting of functional and technical specifications, conception, user accompaniment

Greenwood Village, Co, Us

- Diverse works in hotels and restaurants (waiter, receptionist...)

Montreal, Qc, Ca

Mission at the commpany Véolia Environnement- Users interviews, collection of needs and formalization- IT Intranet Development in ASP technology

The Leadership Transition

Master Miage (Equivalent To A Master’S Degree), Business Management And Information System Project Management

Licence Miage (Equivalent To A Bachelor’S Degree - With Honors), Data Processing Methods Applied To Business Management

Dut Informatique (Equivalent To An Advanced Diploma), Computer Engineering

Baccalauréat Scientifique, French National High School Diploma In Sciences