Please complete the CAPTCHA to continue
@capitalone.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Cedric Scott, Mba is listed as Operations Manager @ Capital One | Driving Operational Strategy, Process Improvements, Compliance, and Customer Satisfaction at Capital One, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at capitalone.com and a matched LinkedIn profile for Cedric Scott, Mba.
Cedric Scott, Mba previously worked as Senior Vendor Operations Manager at Capital One and Senior Process Manager at Capital One. Cedric Scott, Mba holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from The University Of Dallas.
This section adds company-level context without repeating Cedric Scott, Mba's masked contact details.
AeroLeads found 1 current-domain work email signal for Cedric Scott, Mba. Compare company email patterns before reaching out.
A visionary and performance-driven leader with a decade of experience in banking and finance, specializing in operational management, process enhancement, and customer-centric strategies. Demonstrated expertise in risk mitigation, vendor relations, and call center optimization. Certified in Business Process Management and Six Sigma, dedicated to driving organizational transformation through strategic leadership and continuous improvement.Areas of expertise: Vendor Relationship Management ∙ Continuous Improvement and Innovation ∙ Strategic Operations Management ∙ Risk Management and Compliance ∙ Customer/Financial Analytics ∙ Complaint and Issue Management ∙ Call Center Management and Optimization∙ Performance Metrics and KPIs ∙ People Leadership ∙ Diversity and Inclusion ∙ Sales/Collections/Repossession ∙ Customer Analytics ∙ Complaint and Escalation Management
Listed skills include Risk Management, Call Centers, Management, Team Building, and 23 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Mclean, VA, US
Lead two hybrid back office title release teams, comprising both in-office and remote staff and contractors, responsible for efficiently processing 100k auto title releases monthly, ensuring strict compliance with state regulations and internal policies. Oversee day-to-day operations, including budget oversight, issue resolution, staff development.
Mclean, VA, US
Self-contributor role focused on designing, executing, and monitoring business processes while utilizing Six Sigma and Business Process Management methodologies. Identified and remediated compliance defects and gaps through process and policy updates. Build relationships, through project management, to execute on tech, compliance, and customer experience.
Mclean, VA, US
Managed and developed three teams that focused on various tasks of the loan modification process including auditing files for QA, contacting customers (Call Center), reviewing income documents, and closing modifications while driving continuous improvement in critical operational performance areas such as staffing, budget, morale, productivity, customer.
Mclean, VA, US
Led the Reinstatement Contact Center, honing process expertise, leadership acumen, and change management skills in a fast-paced, high-pressure call center environment. Promoted to a managerial role, adeptly leveraging comprehensive call center metrics knowledge and effective people management, driving exceptional team performance and operational efficiency.
Mclean, VA, US
Empowered management teams with comprehensive operational support, encompassing performance coaching, training initiatives, floor coverage, proficient manual report creation, data analysis, and meticulous call listening.
Mclean, VA, US
Proficient call center phone agent specializing in negotiating payment arrangements with delinquent customers, conducting skip tracing, and collaborating with third-party vendors for collateral retrieval.
Quick answers generated from the profile data available on this page.
Cedric Scott, Mba works for Capital One.
Cedric Scott, Mba is listed as Operations Manager @ Capital One | Driving Operational Strategy, Process Improvements, Compliance, and Customer Satisfaction at Capital One.
AeroLeads has found 1 work email signal at @capitalone.com for Cedric Scott, Mba at Capital One.
Cedric Scott, Mba is based in Dallas-Fort Worth Metroplex, United States, United States while working with Capital One.
Cedric Scott, Mba has worked for Capital One.
You can use AeroLeads to view verified contact signals for Cedric Scott, Mba at Capital One, including work email, phone, and LinkedIn data when available.
Cedric Scott, Mba holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from The University Of Dallas.
Cedric Scott, Mba is listed with skills including Risk Management, Call Centers, Management, Team Building, Process Improvement, Leadership, Credit, and Banking.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts