Manager of multiple teams developing Meta’s internal configuration management tooling.• Responsible for all server and mobile client configuration infrastructure and UX/UI, representing a change rate of 2M per day, nearly 5TB of configuration data, and more than 5.5quadrillion configuration checks per day.• Grew recursive team size from 5 to 40, expanding scope from mobile only to encompass fullconfiguration scope• Led transformational change for the configuration space, modernizing the configuration technology stack, reducing complexity of the infrastructure, markedly improving developer experience, and providing site safety through safe deployment initiatives.• Responsible for setting long term vision, yearly OKRs, managing and documenting individualcontributor and manager-reports performance, providing technical backstop for a growing team,and building a strong senior technical bench to enable project and goal execution.• Hired, grew, and promoted senior engineers to enable team to scale smoothly with clear internalleadership and appropriate downward mentorship.• Managed cross-functional relationships with internal customers, partner teams, design, projectmanagement, and product management to ensure both high satisfaction from our users as wellas proper team direction and project prioritization.• Net Results: Transformed configuration landscape within Meta to solve the users’ problems,rather than having them fit into a restricted legacy system; introduced configuration safety changes, preventing major outages and allowing users to have more confidence during rollout; grew a team to be the self-sufficient center of configuration expertise within Meta.

Software Engineering Manager leading the development of multiple iCloud services including iCloud Drive, iCloud Key Value Service, and Apple News as well as guiding the developer experience for CloudKit, Apple’s mobile backend as a service (MBaaS).• Developed software roadmap and project plans for several large, public iCloud services.• Engaged internal and external partners to define requirements.• Led team of engineers to implement multiple simultaneous projects, including allocating limitedresources, ensuring quality of deliverables, and mentoring junior staff members.• Partnered with project management, engineering management, iCloud engineering teams, UX, and other dependent teams to ensure consensus on prioritization and scheduling of featuresand bugs.• Provided risk mitigation for understaffed and short timeline projects by planning alternativesand establishing minimum viable product.• Led team providing design consulting and technical expertise to internal and external adoptersof the CloudKit platform. Ensured success of OS level features through cross-functional leader- ship. Incorporated external feedback to modify roadmap and meet customer demands. Drove team to create documentation and example code to assist SDK users in quickly and correctly adopting the CloudKit APIs.• Onboarded more than two dozen internal feature teams, guiding them through design, capacity planning, implementation, and deployment as well as providing technical assistance and issue triage to multiple external customers.• Net Results: Launched multiple projects on schedule with the ability to handle day one load in excess of 500M users. Eased platform adoption through the development of clear processes, extended documentation, unified tools, and personal contact with key stakeholders.

Technical leader implementing iCloud document synchronization.• Gathered requirements and led feature reviews, including risk assessment and mitigation, re-source allocation, and dependency management for new development.• Triaged incoming issues, scheduled new development tasks, and prioritized work for team.• Provided operational support to operations and database teams, including analyzing productionissues and diagnosing database performance issues.• Led post-mortem analysis of production outages and developed recommendations and processesto prevent future recurrences.• Other Responsibilities: Point of contact between development team and cross-functionalplatform team.• Net Results: Brought service from inception to more than 250M users while maintainingstability and scalability for future growth.

Lead software engineer on SSL module for NetScaler application delivery controller (ADC) appliance. • Member of partially outsourced team integrating OpenSSL code, third party vendor code, and custom software to create highest performing SSL acceleration device available in the market. Resulted in 7x performance improvement and reduction in price-performance ratio. Theseresults caused NetScaler market share to nearly double year-over-year.• Converted Cavium code be 64-bit compliant. Aided team in identifying process improvements during transition to drive quality focus. To this end, introduced new code review tool to team;reduced devtest reopened bugs markedly.• Identified Online Certificate Status Protocol (OCSP) as a major selling point for Federal ac-counts. Independently researched, scoped, and defined OCSP feature. Led international team in developing solution as well as helped develop marketing collateral for use by sales engineers and account managers.• Filed four U.S. patent applications• Other Responsibilities: Acted as point of contact between hardware vendor and Citrix tounderstand roadmap and develop coincident in-house development plans.

• First project was Cisco IP Communicator, an IP softphone. Fixed bugs in all areas of product including UI, network code, and audio driver.• Provided on-site support to premier customer to prevent loss of sales. Awarded for performance.• Promoted and recognized for documentation, development, and support excellence in less thanone year, during a period of salary freeze.• Developed client which tied all Cisco IP services together in one client. Assigned to developseveral cross-platform network layer features (LDAP & IMAP), security layer (SSL/TLS), andplatform specific system level features.• Prototyped scalable video codec (SVC/H.246g) client. Integrated third party library withself-coded Linux server and Mac OS user interface.• Other Responsibilities: Tasked with installation and upkeep of all IT infrastructure fordevelopment group, including Cisco servers, switches & routers, source control, and telephony products. Once again recognized for outstanding development and support efforts.