• Installed and maintained high-speed internet services for residential and business customers• Conducted network installations, ensuring optimal performance and reliability• Troubleshoot network connectivity issues, identifying and resolving technical problems promptly• Collaborated with cross-functional teams to improve service delivery and customer experience• Assisted customers with technical inquiries and provided solutions to enhance their internet experience• Stayed updated on emerging technologies and industry trends to optimize network installations and service offerings

• Developed API scripts using Python for web scraping automations, extracting and processing data from various sources• Create and maintain accurate product lists with descriptions and specifications for team reference• Update customer accounts and information as requested, ensuring data accuracy• Develop and execute content creation strategies, managing social media platforms• Provide efficient and thorough customer support via email, chat, and phone using ZenDesk• Collaborate with colleagues using Slack for effective communication• Analyze product data to identify trends and present findings to the team

• Install internet, video, and phone for small businesses and residencies • Educate customers on the proper use of services and equipment, including modems, routers, switches, printers, channel lineups, and how to access online help• Troubleshoot issues with hardware, connection, and software providing timely resolutions at customer residence• Train new technicians in their first months in the field and mentor whenever needed• Perform repair and maintenance on multiple services including video, data, and voice• Adhere to industry-specific, local, state, and federal regulations, as applicable• Provide phenomenal customer service by establishing rapport and building relationships with residential and enterprise customers

• Assist with basic office troubleshooting of various software and hardware• Support manager with administrative tasks• Work cross functionally with warehouses to quality check inventory for daily route• Adhere to Amazon safety standards and pass daily compliance checks• Manage daily schedule and route to ensure all packages are delivered in a timely manner• Assist other team members with delivering overflow packages, troubleshooting app malfunctions, and organizing routes• Deliver exceptional customer support daily

• Shop in various stores throughout region • Retrieve selected items/groceries for client and deliver them in timely manner• Provide best replacement items if original item is out of stock• Provide excellent customer service and proper assistance when needed

• Sorting packages for delivery• Verifying freight for delivery• Loading trucks for the delivery of freight• Scanning tracking information of freight to online tracking system

• Assisting in event setup around campus (setting up stages, chairs, sound equipment, etc.)• Fixing broken appliances and furniture for students• Assisting in the moving of furniture into students dorms• Utilized appropriate safety equipment in the performance of work orders

• Stocking store shelves and placing extra inventory in top stock (order picker and forklift certified)• Maintaining order of inventory• Checking inventory and down stocking needed items• Unloading trucks and palletizing freight by department• Maintain clean and safe work environment• Provide excellent customer service during day hours* Orderpicker and Forklift experience *

• Unloading freight from truck onto organized pallet and placing in receiving dock • Applying label of correct storage location and quantity to pallet (merchandise) • Transferal of freight into storage (forklift and electric pallet jack certified)• Loading of inventory from storage onto trucks to be shipped to Wal-Mart stores• Maintaining clean and safe work environment• Provide basic maintenance to receiving equipment* PE and Forklift experience*

• Responsible for providing friendly customer service • Keeping order in work environment • Counting drawers, inventory/data input,• Maintaining upkeep of store.• Working headset and register, preparation and serving of foods and delicacies.• Preparation and serving of foods and delicacies.