Ceejae J. Email & Phone Number

As a Quality Manager at Consumer Cellular, I lead the quality assurance and improvement initiatives for the customer service operations. I have a Lean Six Sigma Green Belt certification and over five years of experience in project and program management, working with cross-functional teams and stakeholders to deliver exceptional results. I have also developed and delivered training programs for employees on quality standards, feedback, and best practices. Before joining Consumer Cellular, I was a Program Manager at Ring, where I oversaw the security operations for the customer service department, ensuring compliance, risk mitigation, and incident response. I have a bachelor's degree in Business Administration and Management from Florida Atlantic University and an associate's degree in Fashion Merchandising from FIDM. I am passionate about quality, customer satisfaction, and continuous improvement, and I strive to create a culture of excellence and innovation in my field.

Listed skills include Employee Training, Training, Leadership, Technical Support, and 6 others.