Payroll Manager
Current
Oct 2023 - Present
AeroLeads people directory · profile
Ceejay Choa Email & Phone Number
Payroll Manager at Engage Dual
at
Engage Dual
1 work email found
@concentrix.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Payroll Manager at Engage Dual
Location
Metro Manila, National Capital Region, Philippines
Who is Ceejay Choa? Overview
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Quick answer
Ceejay Choa is listed as Payroll Manager at Engage Dual at Engage Dual, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at concentrix.com and a matched LinkedIn profile for Ceejay Choa.
Ceejay Choa previously worked as Payroll Manager at Engage Dual and Client Services Manager at Hirepay Flexible Employment. Ceejay Choa holds Bachelor Of Arts (B.A.), Mass Communication/Media Studies from Miriam College.
Company email context
Email format at Engage Dual
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{first}.{last}@concentrix.com
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Profile bio
About Ceejay Choa
Experienced Operations Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Business Process, Operations Management, Coaching, Sales, and Customer Relationship Management (CRM). Strong sales professional with a Bachelor of Arts (B.A.) focused in Mass Communication/Media Studies from Miriam College.
Listed skills include Call Centers, Workforce Management, Management, Customer Experience, and 32 others.
Current workplace
Ceejay Choa's current company
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7 roles
Ceejay Choa work experience
A career timeline built from the work history available for this profile.
Client Services Manager
Oct 2020 - Oct 2023
Operations Manager/Sales Manager
Sitel ( Hewlett Packard) Technical Account
- Being able to Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and.
- Manage and increase the effectiveness and efficiency of Support Services (QA, Sales Coaches and ASG's), through improvements to each function as well as coordination and communication between support and business.
- Play a significant role in long-term planning, including an initiative geared toward operational excellence.
- Oversee overall financial management, planning, systems and controls.
- Supervise and coach supervisors and sales coaches on a weekly basis.
Jul 2010 - Oct 2023
Service Delivery Manager
May 2018 - Oct 2020
Operations Manager
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (QA and Supervisors) through improvements to each.
Apr 2015 - Apr 2017
Team Manager
Nco Group (Sprint) Inbound Sales
o Accountable for 1 Team with 12 Agents all new Hireso Exceeded the Sales Goal for 3 consecutive months (March-May)o The Number 1 Team for the whole site in terms of Balance Score Card and Sales.
Jan 2009 - Feb 2011
Sales Performance Manager
Citigroup ( Us Cards) Inbound Sales
- o Responsible for achieving Sales Compliance and CSAT goals of teams handled.
- Conducts Sales Up-Training weekly
- Conducts Re-Training of Basic Service Calls thrice a weeko Exceeded Sales Goal of 100% PPH (Points per Hour) of all Teams handled.o Accountable for 4 Teams with 15 Agents each, all New Hires.
- Achieved 135% to 160% PPH for 3 Teams handled below goal (performing at 35% PPH) in one month. o Drove site performance from 100% PPH to 130% PPH from April to June
Sep 2007 - Jan 2009
2 education records
Ceejay Choa education
Bachelor Of Arts (B.A.), Mass Communication/Media Studies
Education record
Roosevelt College
FAQ
Frequently asked questions about Ceejay Choa
Quick answers generated from the profile data available on this page.
What company does Ceejay Choa work for?
Ceejay Choa works for Engage Dual.
What is Ceejay Choa's role at Engage Dual?
Ceejay Choa is listed as Payroll Manager at Engage Dual at Engage Dual.
What is Ceejay Choa's email address?
AeroLeads has found 1 work email signal at @concentrix.com for Ceejay Choa at Engage Dual.
Where is Ceejay Choa based?
Ceejay Choa is based in Metro Manila, National Capital Region, Philippines while working with Engage Dual.
What companies has Ceejay Choa worked for?
Ceejay Choa has worked for Engage Dual, Hirepay Flexible Employment, Sitel ( Hewlett Packard) Technical Account, Anderson Group Bpo, Inc., and Concentrix.
How can I contact Ceejay Choa?
You can use AeroLeads to view verified contact signals for Ceejay Choa at Engage Dual, including work email, phone, and LinkedIn data when available.
What schools did Ceejay Choa attend?
Ceejay Choa holds Bachelor Of Arts (B.A.), Mass Communication/Media Studies from Miriam College.
What skills is Ceejay Choa known for?
Ceejay Choa is listed with skills including Call Centers, Workforce Management, Management, Customer Experience, Team Management, Operations Management, Customer Satisfaction, and Bpo.
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