Krishna Kumar C Email & Phone Number

UAE

Design and build of a Digital Bank for SME / Large Corporates. Roll out of a 3 year IT road map addressing Infrastructure (Cloud), System Architecture & Governance framework.Centre of Excellence platform set up to create and sustain standards geared to best practices and adopt/adapt innovative developments.

GCC, USA, India

Program Advisory with Top 4 Consulting firm for select clients Mentored startups in USA, IndiaBusiness/Operating model redesign and implementation in multiple domains

Dubai, United Arab Emirates

Job brief covered Systems, Operations, Quality Assurance, Customer Experience, Service Excellence & Service Delivery with a focus on building a market leading service platform leveraging on digital initiatives.Off shoring model leverage - AED 28 MM save per year with 52% FTE reduction in spite of 25% business volume increase.Pan Bank process improvement.

Doha, Qatar

Enterprise Transformation covering functions /activities grouped under the Operations, Technology & Business Transformation Divisions." Go Live " of the Core Banking system ( T24 -Temenos ) in February 2016 with implementation completed within a challenging time frame of 2 years and within budget. The digital core platform positioned the Bank for strategic.

UAE

A boutique Advisory/ Management Consulting entity with a focus on: Organisational Development - Structure / Strategy/ Human Capital Enterprise Transformation Programs / Business Change Management Business Technology Initiatives Business & Operating models - Definition/Review /Set up Customer Experience Management - Service Delivery / Service Quality Shared.

Cairo, Egypt

• Engaged initially as Advisor to the Chairman as part of the Enterprise transformation initiative in establishing an operating model that supports market leading business practices coupled with customer focussed.
• Set up of an Enterprise Program Management Office
• Restructuring Operations & Technology functions to deliver change agenda.
• Managed Services/ BPO partner proposition assessment
• Roll out “Branch of the Future” for 112 branches (28% of network).
• Design/ implementation of Alternate Delivery Channel migration strategy.

Doha, Qatar

Responsible for all support functions of the Bank - Finance, Operations, Risk, Technology & AdministrationBalance sheet growth from below USD 2 billion to over USD 5 billion in 2 years with net profits moving up from around USD 35 MM to nearly USD 100 MM. Expanded branch network from 8 to 20 in a timeline of 18 months. Achieved BBB+ ratings from Capital.

Conceptualised and implemented the centralisation of the entire back office on a shared services model which could facilitate the outsourcing of the complete range of non customer facing functions. Effected the complete outsourcing of cash management which was a market leading initiative and resulted in an extended service window for large cash volume.

Kuwait City

Implemented "Branch of the future" concept with modified work flows and redesigned branch layout.Leadership of Branch front end and Trade Finance automation projects.Managed Policy & Procedure Development project Bank wide. Consolidated back office functions on a shared services framework with a view to outsource non value added tasks/functions.

Mumbai, Maharashtra, India

Set up Service Quality function for a start up Bank

Mumbai, Trivandrum, New Delhi

Product Manager - Hexagon, India Corporate Office (ICO), Mumbai Retail Banking Manager - Trivandrum Branch Relationship Manager -Corporate Banking Division, New Delhi

Cochin, Chennai, Mumbai

Officer Trainee - Cochin, Chennai, Mumbai Asst Mgr EDP - Western region Manager Personal Banking, Mumbai

Amp ( Advanced Management Program ), Business

Mba, Marketing & Finance

Activities and Societies: Secretary , Marketing Association

Btech, Mechanical Engineering

Activities and Societies: General Secretary , Student's Council

Pre-Degree, English, Hindi , Physics, Chemistry , Math

Sslc, Languages, Social Science , Science , Math