Vice President, Client Experience
CurrentGreen Thread is the B2B-focused practice of Horizon Media, purpose-built to help companies achieve sustainable, scalable revenue expansion. In my role, "client experience" breaks two ways:THE EXPERIENCE WE BRING TO OUR CLIENTS:Designing and developing comprehensive connected content strategies to drive consistency across marketing, sales, and serviceEnsuring high-touch client engagement through account managementMaximizing return on assets from technology and automation investmentsOptimizing go-to-market resources across customer acquisition and expansionImproving the contribution of marketing activities to financial performanceHOW OUR CLIENTS EXPERIENCE US:Owning the narrative, positioning, and visual language of the Green Thread brand and portfolio ofspecialized B2B offers, including the strategy, development, and build of promotional, thoughtleadership, and sales enablement assetsManaging the complete product portfolio to drive revenue expansion of $5m total in the first yearDeveloping and building comprehensive organic growth strategies to account for up to $2m in new business in the first year