- on a mission for better future (raising two kids)

- B2C E-commerce project- defining new online environment within existing structures- solving operational, IT and legal obstacles, - providing cost-estimates to BP

- strategical development plans, incl.business plans for e-shops in the group- insurance, loans and payment methods for e-shops in Mall Group (mall.cz, czc.cz, invia.cz, vivantis.cz, ulozenka.cz)- specific upsell services roll-out (tradeback, Apple secret club, new iPhone every year, etc.)

- responsible for 2nd largest revenue segment with the highest net margin- financial services, insurance, upsell services- keep up with competition & set trends for future- implementing projects/services across departments

- appointed for particular period to cut the operational costs and set new measures for future- management of change, cutting expenses, implementing operational steering wheel- logistic efficiency (variable slot pricing, route planning, car tracking)- warehouse effectivity (turnover tracking, picking flow, workshifts effectivness)- implementing "same day delivery" - BP, LBC for IT definition, ops implementing

- Trade planning strategy, its analysis and evaluation- driving the X-channel activities across departments- Mobile application strategy- setting efficiency targets for CSC and logistics- Managing team of 3 people

- trade planning- promotion strategy planning, analyzing and evaluating- setting promo campaigns, activities - webshop appearance and functionality - mobile application functionality- overlooking Customer Service Centre

managing the operations of Grocery Home Shopping in the Czech republic = the service currently covered 3,5mio inhabitants, operated 75vans in 9 storesresponsible for:- short-term plans and mid-term strategies (capacity, growth, etc.)- meeting the payroll/operations budget- setting targets (KPIs) for operations- cooperating with IT support in India to improve the operations- Customer Service Center – call trees, SLAs, reports- managing team of 5 collegues, dotted line cca 330 employees- implementing processes and innovations- capacity planning (back-office management)- new stores opening (hiring people, plan capacities, catchments)- van fleet management (maintenance, insurance, tracking)

- part of "project group" under marketing department - working on projects “Great in Produce”, “Lucky Ticket” and “dotcom”- cooperating with the McKinsey's consultants on improving the quality and presentation of produce to customers, - coordinating the change across departments to bring tangible improvements

- part of the UK's International Grocery Home Shopping team- coaching both Thailand and Malaysia head-office and store teams in operations, - leading the launch of local GHS- challenges: BKK traffic, legal restrictions

- part of the UK project team to launch Dotcom in the CZ - setting timelines, budgets, plans for future Czech roll-out- trained for a position of UK Dotcom mng

internship for M.P. Vojíř, PhD. and Senator Dr. Škaloudtaking part in everyday agenda of Economic committee, session of Chamber of Deputies, analyze reports, legislation corrections, statistical projects, meetings with politicians, economists, diplomat

translation of court decisions, contracts and legal issues from Czech into English or German, writing appeals, warrants of execution, requests for payment, doing researches and applications for trademarks

prepared the clients’ files and agenda for trials, collected and organized the evidence, attended trials and plead negotiations, communicated with clients, courts, attorneys, law enforcement, case search in quicklaw.ca, canlii.ca, lexisnexis.com

internship to experience Austrian law system and improve legal German