Managing customers requests through email tickets and phone calls.

Responsible for clothing store and customer service inside the stablishment. Advising customers to complete sales using the Lince Indumentaria system.

Social media management, content creation (informative and visual) for @sell2ship, @protoniquelsrl, @tiendalines, among others.

Content management for social networks (Instagram and Facebook). Customer service by direct message. Generation of reports on the general activity of the page.

Creation of visual content for social networks (Facebook and Instagram). Execution and planning of advertising strategies to increase the number of followers in the accounts. Daily creation and publication of social media content.

I started as an intern for the university career, then I became a community manager at the institution. In charge of advertising the institute's student material, creating and editing visual content and paid advertisements.