∠ Managed metrics and weekly forecasting reports for the LATAM Core Services sales team.∠ Co-elaborated the FY24 SSC estimates and sales goals for the Services Specialists Core in LATAM.∠ Streamlined weekly follow-up reports creation and updating to 6 Cisco distributors in Brazil andMexico through a query applied to the renewals pipeline dataset.

∠ Led the commercial strategy and handled services sales as a renewals manager for Brazil and Mexico Small Business segment and achieved 105% attainment to the FY23Q4 plan (US$ 1.1 MM) and a 5% YoY growth.∠ Built dashboards (Power BI) and delivered insights to top Cover the Uncovered opportunities in customers installed base.∠ Co-development and presentation of 2 proposed commercial initiatives to increase demand in theAndean SB segment for the Project Evolution program (ETC Peru)

Consulting project for Ministerio de Educación del Perú (MINEDU):∠ Led and organized the team to optimize the creation and sending of 8 budget execution reports to 697 MINEDU contacts.∠ Reduction of 62% of tasks by applying Power Automate and Python programming.

Consulting project for Juntas (non-governmental organization dedicated to comprehensive sexuality education): ∠ 300% growth in the weekly average number of registered users on alojuntas.com. ∠ Participated in the design and development of 3 dashboards for measuring the impact of the organization and assessing users behavior on its website.

∠ Support as a consultant in 2 projects for a leading retail company in the Peruvian market.∠ Execution of business strategy to 2025. Designed and developed tools for strategy management suchas project timelines and user manuals for a strategy management software.∠ Protection of sensitive customer data in e-Commerce processes. Participated in the qualitative riskanalysis of information systems engaged along the e-commerce fulfillment and post-sales processes.∠ Support as a moderator in digital transformation workshops offered by the Escuela de Dirección de laUniversidad de Piura (PAD).

Corrección de citado, estilo y articulación de ideas de artículos y trabajos de investigación publicados por Muro Llano.Participación en 10 publicaciones realizadas por alumnos de pregrado de las principales universidades del Perú, con un alcance de servicio de 22 estudiantes.