Catherine Fiore Email & Phone Number

Greater Minneapolis-St. Paul Area

• Receive facilities service requests and coordinate information for emergency and non-emergency calls for service• Utilize JD Edwards EnterpriseOne enterprise resource planning for daily tasks• Initiate and monitor work orders for all airport campuses with Airport Trades staff and maintenance contractors• Respond to tenant and public inquires and resolve complaints timely• Maintain key inventory and distribution management database• Perform annual key audit for 15,000 keys assigned to airport users in compliance with TSA federal and MAC law enforcement guidelines• Update department budget reports to executive management• Process expense reports• Update electronic office rotation schedule for department• Prepare and distribute meeting minutes

Eden Prairie, Minnesota

Back office and clerical with the ability to work independently. Maintain and report work order statistics. Manage complete life cycle of maintenance work orders utilizing EBis software. Perform billing and accounts receivable functions through Great Plains software. Coordinate upcoming maintenance requests with maintenance technician and clients. Report revenues to Executive Management. Attend daily department meetings. Utilize Concur to submit expense reports and coordinate travel arrangements for maintenance staff. Organize Team building events through companies appreciation committee.

South Saint Paul, Minnesota

Acting Interim Airport Manager, overseeing obstruction removal/identification with third-party vendors and consultants.First point of contact for after-hour and emergencies, including on-scene accidents and incidents. Submit state/federal grant requests.

South Saint Paul, Minnesota

Front office and clerical with the ability to work independently. Maintain building appearance in addition to facility safety and security. Maintain friendly, positive attitude while conducting airport business. Assist Airport Manager with employee training and submitting claims for airport purchases and accounts receivables. Maintain physical and electronic legal records.