 Provide first line support to users on hard ware and software related issues Perform maintenance of desktop computers and laptop this involves installation of new parts. Ensure network security. Ensure support for KPA Staff on different software’s and application. Overseeing implementation of business continuity plans and disaster recovery plans for IT systems. Ensuring that the department runs smoothly, cost - effectively. Work with closely with both software and hardware vendors to diagnose and resolve problems Performs system risk assessment and gap analysis. Responding to Audit queries Implement and enforce the organization ICT policies Create and develop training schedule for computer sanitization to users Perform Secure Cloud backup Provide Support for Office 365. Assist in development of the organization budget

Provide first line support to users on hard ware and software related issues Perform frequent server checks and implement patches on server also applying operating system update patches on server Perform maintenance of desktop computers and laptop this involves installation of new parts. Schedule, performs and monitor system backups. Do document recovery on crashed computers. Work with hardware vendors to diagnose and resolve problems. Create and develop training schedule for computer sanitization to users. Assist in the development of standard manuals, strategies and policies and advice the management. Assist in development of the organization budget. member of the risk management committee and the performance management committee. Committee member in the implementation of performance management contract (PMS).

Provide onsite and remote technical support for Kenya, India, Uganda, Tanzania, Rwanda, Burundi and Nigeria. Install and configure desktop/laptop hardware and software, and peripherals. Local Area Network, wireless network. Resolve problems with the Exchange server and mailing systems. Perform preventative maintenance on all centum computers and network resources. Implement information security at the regional level.

Carries out inspections of workplaces and takes appropriate action to ensurecompliance.Responds to and investigates concerns and complaints from workers/employersand takes appropriate action.Investigates accidents and injuries that occur in the workplace.Responsible for the establishment of, and monitors the performance of,workplace safety and health committees.May participate in the delivery of related educational programs and disseminatesinformation to the public.Do training and supervision of new Inspectors.Performs prescribed industrial hygiene surveys using technical equipment,evaluates results, and takes appropriate action to ensure compliance.Prepares various reports, documents and forms.Ensure preparation and implementation of Site Safety and Health Plan (SSHP)Assign assistants and manage the incident safety organization.Review the Incident Action Plan for safety implications.Exercise emergency authority to prevent or stop unsafe acts.

website development and content generation, evaluation and uploading..Installation & Configuration of: Servers, desktop/laptop hardware and software, and peripherals. Local Area Network, wireless network. Windows 2000/2003 operating system. Perform preventative maintenance on all Shelter Afrique computers and network resources. Provide onsite technical support with hardware and software issues. Implement information security at the regional level.

Project evaluation, monitoring and risk managementproviding onsite technical support with hardware and software issues, Implement information security on the client and server, Basic hardware troubleshooting and maintenance. Solve companies ICT issues including remote access, emails and telephone. Sample sites include:1. Prittworld Properties2. Emma Daniel creations3. Pelings Limited.4. Protectomat Limited5. Intrade Africa.6. Telecom Uganda