Cehla Göçmen Email & Phone Number

Bodrum, TR

• Keep orders received via email or phone from the sales team updated in the system, ensure their completion, and subsequently handle the invoicing.
• Collaborating with software teams to enhance CRM Dynamics for the development of the operations department.
• Preparing sales reports as requested by management.
• Providing support to the finance department
• Working closely with the legal department on contracts and agreements

İstanbul, Türkiye

• Recording approved orders from the sales team in the system, managing approval processes, and placing orders with relevant suppliers
• Tracking lead times and informing sales teams when necessary
• Executing free zone shipments and invoicing | Return invoice processes | Managing processes with exchange rate differences and amount differences | Preparing proforma invoices according to sales team requests
• Preparing follow-up, forecast, net profitability, stock, commission, KPI, etc. Reports
• Supporting other team members for ERP and all other channels
• Supporting Sales Managers to achieve billing targets

İstanbul, Türkiye

• Preparing offers for customers | Tracking and reporting given offers
• Managing all sales stages from order to invoicing in cooperation with distributors
• Opening customer accounts | Responding to all kinds of requests from sales and coordinating with other departments when necessary
• Following the reports of the technical service team and relevant maintenance planning
• Ensuring the currency of customer information
• Supporting export and import activities

İstanbul, Türkiye

• Managing phone and email traffic from customers
• Creating price quotes and delivering to customers
• Ensuring coordination between customers and the sales team
• Ensuring the currency of account information in the CRM program for customers
• Organizing post-sales processes and necessary correspondence with abroad
• Preparing various marketing tools such as catalogs, websites

İstanbul, Türkiye

During my university years, I found an internship to gain editorial experience and worked there throughout the summer. I corrected spelling and grammar errors in English children's books and provided daily reports to my supervisor.

Lisans Derecesi

Lisans Derecesi