Courtney Williams Email & Phone Number

Hove, United Kingdom

People Participation works to champion the voice of people with lived experience to help shape the design, development, delivery and evaluation of our services. This includes acting on national priorities such as the development of peer support and integration of the recovery approach as well as creating opportunities for collaboration between staff, service users and their friends, family and carers to address challenges and generate solutions to any issues.There are a range of ways to get involved, including Working Together Groups - open forums where people with experience of using our services meet to share views and generate ideas to resolve issues and seek collaborative opportunities with staff to create service improvements; and the Expert by Experience Programme - regular workshops for people to gain skills to get involved in a range of participation activities.

Hove, United Kingdom

Learning People are tech career experts providing online career-ready education worldwide. Specialising in cyber security, coding, IT, project management, digital marketing and more.

Brighton, United Kingdom

Lighthouse Learning creates web-based and mobile educational software for schools. Their digital, cross-platform resources are aligned to school curriculum objectives for the UK and US. They provide visual and interactive learning experiences for children aged 5-11.This role provided me with my greatest opportunity for professional growth since my career first began. I engaged with clients by asking questions, employing active listening, and offering guidance to current and potential customers.

Haywards Heath, United Kingdom

Mailserve provides effective mailing solutions to businesses across the UK by servicing franking machines and leasing them at a competitive rate. While at Mailserve, I assisted the company by engaging with other area businesses over the phone to set a formal appointment with our field representatives.

Brighton, United Kingdom

The Rocket Marketing Group specializes in creating engaging customer acquisition, retention & loyalty campaigns with its partners.My customer service role was to ensure customers felt well looked and retaining them where possible. Meanwhile in telesales, I positively and professionally represented both ours and our partners' brands, reaching my daily targets regularly.

Rochester, New York

DialAmerica offers domestic call center services for a variety of industries that align with business needs for customer acquisition and retention.As a team leader, it was my responsibility to train and motivate roughly 10 new recruits, helping them find their voice as telesales agents. I monitored calls and encouraged high standards of quality, seeking to build my team's confidence and coaching them toward their goal targets.

Purchase, New York

WPSR is an online radio station funded by the Student Government Association and completely managed by students. All students are welcome to produce their own radio shows and may also apply for an internships in exchange for college credit.Working closely with the programming manager, events manager, and engineer, my main duties were to inspire involvement from the student body while overseeing the smooth running and maintenance of the station. I left my position upon graduating, but before doing so, I presented a proposal for a significant budget increase to the student government for the following year. I still feel proud of this accomplishment because it not only ensured the continuing running of the station the following year, it increased its means as well.