Charles Kaiser Email & Phone Number

Prattville, Al, Us

Prattville, Al, Us

Bloomington, Illinois, Us

Outside property claims specialist investigating, evaluating, negotiating, and concluding property damage claims generally resulting from catastrophic weather events. Verifies coverage, legal liability, and extent of damage to property. Utilizes technology, including Eagle View, HOVER, and Xactimate and related products in a mobile environment, to prepare and/or review property and contents estimates to equitably settle loss claims. Supports catastrophic events requiring a deployed response. Currently licensed in 50 states, base license is Florida DHS All Lines W974817.

Us

Principle Project Manager for multiple $M+ projects concurrently in South Central Alabama. Projects include architectural, mechanical systems and power distribution installations and enhancements. Develops project schedules and tracks progress allocating resources for optimal performance. Ensures timely project submittals and management of RFIs. Responsible for execution of project safety plan, schedule, workmanship quality, project cost, and invoicing process to customer. Interacts with clients through multiple media, including face to face, and provides exceptional customer service that exceeds expectations.

- Simultaneously manages multiple reconstruction projects from contract initiation to completion and close out. - Develops project schedule and coordinates with all stakeholders. - Maintains relationships with subcontractors, tasks and monitors subcontractor's performance.- Maintains project budget and approves expenses prior to payment. Coordinates with estimators and insurance adjusters to resolve issues from previously undiscovered damage. - Enhances revenue by identifying and promoting add on work.

Principle mitigation and restoration project manager at nationally recognized Servpro franchise.- Managed production crews and other resources so clients rapidly recovered from water and other disaster emergencies. - Coordinated task for multiple concurrent projects, completed required documentation, monitored task from start to finish. Resolved problems quickly to avoid escalation. Performed production work as needed. - Provided and communicated clear and accurate pretesting, scoping of services, and job estimates. - Communicated and built rapport with commercial, insurance and residential customers with goal of long term relationships..

Dallas, Tx, Us

Telecom cable (buried and aerial) construction and conditioning for VDSL2 technology migration. - Managed workload and peer led neighborhood based projects. - Interfaced with communication subcontract and power company personnel to place and activate communications equipment. - Test coordinator, directed technicians to perform corrective actions that achieved pass rates required for certification.

Mclean, Va, Us

PM for Strategic Long Term Special Projects, Requirements Manager, Program Support Team Lead

Mentor and advisor to Afghan Air Force (AFA) Chief Information Officer (CIO) and Senior Staff. Trained staff members to develop skills in project management, schedule coordination, budget analysis and control techniques. Coached CIO and staff through the generation and refinement of communications infrastructure requirements for six Afghan air bases. Facilitated CIO and staff interaction with other Afghan governmental agencies to release of electronics equipment and spares from national depots. Mediated conflict resolution between Afghan government agencies and AFA. In addition was responsible for contractor team IT support and performance of task orders in accordance with contract statement of work

Randolph Afb, Tx, Us

As USAF Communication and Information Systems Officer in 365-day combat zone deployment, directed communications activities and projects for $5B build out of Afghan Air Force. Participated in design-build reviews for six new air bases in country. Coordinated and resolved all stakeholder issues to delivered voice & data networks on schedule for 3000 person air base main operating location. Improved phase build design by replacing temporary telco room facility with permanent shelter. Creative thinking overcame shortfall of organic skills to operate local national training center network; added training for local nationals to O&M contracts. Led design and implementation of project to upgrade Afghan national ground to air VHF/UHF radio network; gather requirements, defined spec’s, coordinated purchase and delivery of equipment, and oversaw end user training; order of magnitude increase in capability compared to legacy former Soviet Bloc equipment.

Directed strategic policy and led interaction with federal and state education regulatory agencies. Lead for No Child Left Behind Act issues impacting 105,000 students and 2000 instructors nationwide. Analyzed changes to federal and state law to identify risk to JROTC. Managed risk through mitigation by reconciling curriculum with recognized standards to maximize academic credit for cadets. Launched and managed a project to identify state and national level centers of influence capable of championing the JROTC program where and when required. Through presentations and information booths at state and national educational conferences promoted program awareness.

Randolph Afb, Tx, Us

Provided technical assistance to ANG Combat Communications Group and 8 subordinate squadrons in 5 states and one US Territory. Supervised AF Advisors at each separate ANG location collectively supported 850 ANG personnel and $190M of state-of-the-art combat communications equipment. Missions support for natural disaster response, space launch support, homeland security and go to war. Managed $150M Early Warning System Maintenance program. Migrated National Defense Program Command, Control, Communications, Computer, and Intelligence (C4I) from legacy stovepipe to next-gen FAA network. Budget controls and effective risk analysis and management reduced cost while increasing capability and reliability.Assembled & led multi-agency crisis action team to find & eliminate Defense Red Switch Network defects affecting National Command Authority support in post 9-11 stressed environment. Led 150 person flight with 13 work centers, maintained all voice, cable, radio, weather and air traffic control systems supporting a customer base of 12K personnel and valued at over $75M.Lead SW engineer for maintenance of AWACS ESM subsystem embedded software. Software subject matter expert (SME) on multi-nation Working Group (US, NATO, UK, France); negotiated international SW exchange agreement. Project Manager for all NATO AWACS ESM testing efforts, ground and airborne, including image and media generation, test flight tasking, aircraft reconfiguration, data capture and reduction; 140+ hours of flight test.Reallocated resources from $1B DoD High Performance Computing Program to academic researchers, accelerating fine scale weather model development. Net result, Air Force weather modeling system fielded three years early.PM for Y2K compliance involving 13 of DoD’s 113 most mission critical systems. Highest visibility, progress briefed monthly to Office of SecDef. Organized and directed multi-agency test team to validate all interfaces resulting in no Year 2000 Failures!

Randolph Afb, Tx, Us

Major Command level computer software programmer / analyst, maintained standard and unique systems supporting the command and control for the bulk of the Air Force’s deployable forces.Subject matter expert on command and control software supporting logistics planning, deliberate and crisis action planning, manpower planning and personnel deployment functional areas

Ms, Computer Systems / Software Engineering

Bs, Information Science, Minor Comp Sci And Bus Admin

As, Information Systems Management