Celena Bosetti Email & Phone Number

Charleston, Sc, Us

Charleston, South Carolina Metropolitan Area

-Set up all new onboarding accounts.-Handle any issues that our customers may have, ie: didn't receive invoice or product, information change, paperwork issues, payment.-Building a relationship with our customers so they feel like they have a strong point of contact at the company to help them resolve any issues and assist them with their questions.-Receive and process credit card payments from accounts that are due/ past due.-Collect incoming checks and apply the payment to the customers account.-Issuing credits for future orders.-Calling accounts that are past due on payment.-Making sure that orders are flowing and not being held up and identifying the issue and creating a resolution if so.

Chatham, Massachusetts, United States

-Meet store sales goals.-Ensure an elevated level of sales and service is practiced by all associates.-Update visual displays and merchandising to highlight new product and drive sales.-Resolve all client problems and complaints quickly and effectively.-Assist the owner in the buying and reordering of inventory for the store, including attending retail expos across the country.-Manage and oversee stock-to-sales processes including receiving, performing quality control checks, pricing and preparing products for the sales floor.-Maintain effective inventory controls for the store and online and communicate merchandise reordering needs.-Assistance with building the staff schedule.-Create and share social media content in the form of flat lays, photo shoots and reels.-Keep up-to-date inventory and media on the stores website.-Assist in recruitment, training, and development of staff.-Continually evaluate the performance of each associate and provide constant feedback to ensure results.

Orleans, Massachusetts, United States

-Maintain quality food control.-Ensuring customers satisfaction throughout the duration of their experience.-Organizing schedules, workflows and shift coverage to meet expected business demands.-Handling all customer issues and promptly resolving them.-Resolved conflicts between team members in an effective manner.-Interviewing and training incoming staff.-Delegating tasks among employees to ensure the highest level of service is being met.-Running end-of-day numbers and cash handling.-Completed thorough opening, closing and shift change functions to maintain operational standards each day.-Created reports on sales trends, inventory levels, and financial data.-Placing daily produce orders.-Filing in in any other rolls necessary, ie: working on the floor, the line, baking in the back of the house, prepping.